Credit & Collections Specialist — Inbound/Outbound

Linde plc; Ankeny (IA); On-site; USD 32,000 - 46,000; Full time

Benefits offered by this job

Health, dental, disability, and life保险

Paid holidays & vacation

Employee discount program

Educational and professional growth

Job summary

Linde plc is hiring for a Credit & Collections role in the United States. You will manage inbound/outbound calls, process payments, and make credit release decisions following established procedures. The role emphasizes resolving disputes with field personnel and maintaining service levels.

The ideal candidate has 2+ years in Credit & Collections, strong verbal communication, and proficient Word/Excel skills. You will work in a collaborative team environment with company-wide support.

Qualifications

• You hold a high school diploma/GED is required.
• 2+ years Credit & Collections experience.
• Handling inbound calls in a fast-paced environment.
• You have computer experience in Word and Excel.
• You have effective verbal communication skills.
• Working successfully in a team environment.

Responsibilities

• Answer inbound calls from internal and external customers.
• Process payments and manage standard payment transactions.
• Make credit release decisions following The LindeGas & Equipment Inc. procedures.
• Refer customer disputes to field personnel for final resolution.
• Make payment arrangements on delinquent accounts.
• Perform outbound collections calls to support credit release procedures.
• Escalate customer disputes and collections situations as necessary.
• Assist team in meeting inbound service level standards.

Skills

Credit & Collections

Inbound calls

Word & Excel

Verbal communication

Teamwork

High school diploma/GED

Education

High school diploma/GED

Tools

Microsoft Word

Microsoft Excel

Job description

Linde plc is hiring for a Credit & Collections role in the United States. You will manage inbound/outbound calls, process payments, and make credit release decisions following established procedures. The role emphasizes resolving disputes with field personnel and maintaining service levels.

The ideal candidate has 2+ years in Credit & Collections, strong verbal communication, and proficient Word/Excel skills. You will work in a collaborative team environment with company-wide support.