Collector - Outbound

Linde plc; Ankeny (IA); Presencial; USD 32.000 - 46.000; Jornada completa

Ventajas ofrecidas por este puesto de trabajo

Health, dental, disability, and life保险

Paid holidays & vacation

Employee discount program

Educational and professional growth

Descripción de la vacante

Linde plc is hiring for a Credit & Collections role in the United States. You will manage inbound/outbound calls, process payments, and make credit release decisions following established procedures. The role emphasizes resolving disputes with field personnel and maintaining service levels.

The ideal candidate has 2+ years in Credit & Collections, strong verbal communication, and proficient Word/Excel skills. You will work in a collaborative team environment with company-wide support.

Formación

• You hold a high school diploma/GED is required.
• 2+ years Credit & Collections experience.
• Handling inbound calls in a fast-paced environment.
• You have computer experience in Word and Excel.
• You have effective verbal communication skills.
• Working successfully in a team environment.

Responsabilidades

• Answer inbound calls from internal and external customers.
• Process payments and manage standard payment transactions.
• Make credit release decisions following The LindeGas & Equipment Inc. procedures.
• Refer customer disputes to field personnel for final resolution.
• Make payment arrangements on delinquent accounts.
• Perform outbound collections calls to support credit release procedures.
• Escalate customer disputes and collections situations as necessary.
• Assist team in meeting inbound service level standards.

Conocimientos

Credit & Collections

Inbound calls

Word & Excel

Verbal communication

Teamwork

High school diploma/GED

Educación

High school diploma/GED

Herramientas

Microsoft Word

Microsoft Excel

Descripción del empleo

• You will answerinbound phone calls from internal and external customers
• Process payments
• Make credit release decisions following procedures as stated in The LindeGas & Equipment Inc. way
• You will refer customer disputes to field personnel for final resolution
• Make payment arrangements on delinquent accounts
• You are expected to perform outbound collections calls in support of credit releaseprocedures
• Escalate customer disputes and collections situations as necessary
• Assist team in meeting inbound service level standards

What makes you great

• You hold a high school diploma/GED required
• 2+ years Credit & Collections experience
• Handling inbound calls in a fast-paced environment
• You have computer experience in Word and Excel
• You have effective verbal communication skills
• Working successfully in a team environment

Why you will love working with us

Linde is a leading global industrial gases and engineering company with 2025 sales of $34 billion. We live our mission of making our world more productive every day by providing high-quality solutions, technologies and services which are making our customers more successful and helping to sustain, decarbonize and protect our planet. Linde serves a variety of end markets such as chemicals & energy, food & beverage, electronics, healthcare, manufacturing, metals and mining. Linde’s industrial gases and technologies are used in countless applications, enabling space exploration and launch technologies, delivering ultra-high-purity and specialty gases for semiconductor manufacturing, providing life-saving medical oxygen and enabling clean hydrogen production and carbon capture to reduce greenhouse gas emissions. Linde also delivers state-of-the-art gas processing solutions to support customer growth, efficiency improvements and emissions reductions.

What we offer you!

At Linde, the sky is not the limit. If you’re looking to build a career where your work reaches beyond your job description and betters the people with whom you work, the communities we serve, and the world in which we all live, at Linde, your opportunities are limitless. Be Linde. Be Limitless.

Linde offers competitive compensation and an outstanding benefits package.

• Enjoy access to health, dental, disability, and life insurance
• paid holidays and vacation
• an employee discount program
• opportunities for educational and professional growth

Additional compensation may vary depending on the position and organizational level. Build your future with us while making an impact every day!

All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, age, disability, protected veteran status, pregnancy, sexual orientation, gender identity or expression, or any other reason prohibited by applicable law.

Linde Gas & Equipment Inc. acts responsibly towards its shareholders, business partners, employees, society and the environment in every one of its business areas, regions and locations across the globe. The company is committed to technologies and products that unite the goals of customer value and sustainable development.

*The above statements are intended to describe the general nature and level of work being performed by employees assigned to this classification. They are not intended to be construed as an exhaustive list of all responsibilities, duties and skills required of employees assigned to this position. Therefore employees assigned may be required to perform additional job tasks required by the manager.