Credit & Collections Specialist — Fast-Paced Office Support

Express Employment Professionals - Cincinnati East; Tyler (TX); On-site; USD 32,000 - 42,000; Full time

Job summary

Express Employment Professionals is seeking a Credit and Collections Clerk for a Tyler area company. You will process payments, contact customers about past-due balances, and assist with account inquiries. The role requires attention to detail and the ability to multitask in a fast-paced environment.

Previous collections or office experience is preferred, with strong phone skills and basic data entry abilities. This is a full-time position through a staffing firm serving East Texas.

Qualifications

• Experience in collections, customer service, or office work preferred.
• Strong phone communication skills with the ability to handle a heavy call volume.
• Basic computer and data entry skills.
• Attention to detail and accuracy.
• Professional and customer-focused attitude.

Responsibilities

• Process payments and credit card transactions.
• Contact customers regarding past-due accounts and outstanding balances.
• Answer incoming calls and assist customers with account inquiries.
• Provide account balance information and payment options.
• Perform data entry and maintain accurate account records.
• Handle bond-related transactions and documentation.
• Follow up with past clients to collect outstanding funds.

Skills

Collections experience

Customer service

Data entry

Phone communication

Attention to detail

Multitasking

Job description

Express Employment Professionals is seeking a Credit and Collections Clerk for a Tyler area company. You will process payments, contact customers about past-due balances, and assist with account inquiries. The role requires attention to detail and the ability to multitask in a fast-paced environment.

Previous collections or office experience is preferred, with strong phone skills and basic data entry abilities. This is a full-time position through a staffing firm serving East Texas.