Credit and Collections Clerk

Express Employment Professionals - Cincinnati East; Tyler (TX); On-site; USD 32,000 - 42,000; Full time

Job summary

Express Employment Professionals is seeking a Credit and Collections Clerk for a Tyler area company. You will process payments, contact customers about past-due balances, and assist with account inquiries. The role requires attention to detail and the ability to multitask in a fast-paced environment.

Previous collections or office experience is preferred, with strong phone skills and basic data entry abilities. This is a full-time position through a staffing firm serving East Texas.

Qualifications

• Experience in collections, customer service, or office work preferred.
• Strong phone communication skills with the ability to handle a heavy call volume.
• Basic computer and data entry skills.
• Attention to detail and accuracy.
• Professional and customer-focused attitude.

Responsibilities

• Process payments and credit card transactions.
• Contact customers regarding past-due accounts and outstanding balances.
• Answer incoming calls and assist customers with account inquiries.
• Provide account balance information and payment options.
• Perform data entry and maintain accurate account records.
• Handle bond-related transactions and documentation.
• Follow up with past clients to collect outstanding funds.

Skills

Collections experience

Customer service

Data entry

Phone communication

Attention to detail

Multitasking

Job description

Express Employment Professionals is seeking applicants for a Credit and Collections Clerk position for a Tyler area company! We are a full-service Staffing Firm where we work with companies in East Texas that have full-time, part-time and temporary opportunities. Since we cannot guarantee placement, there is no fee for using our services! In this role, you will:

• Process payments and credit card transactions
• Contact customers regarding past-due accounts and outstanding balances
• Answer incoming calls and assist customers with account inquiries
• Provide account balance information and payment options
• Perform data entry and maintain accurate account records
• Handle bond-related transactions and documentation
• Follow up with past clients to collect outstanding funds

We like to hear from candidates with the following:

• Previous collections, customer service, or office experience preferred
• Strong phone communication skills with the ability to handle heavy call volume
• Basic computer and data entry skills
• Attention to detail and accuracy
• Professional and customer-focused attitude
• Ability to multitask and stay organized in a fast-paced environment