Credit & Collections Specialist

Miles Sand & Gravel Company; Puyallup (WA); On-site; USD 30,000 - 44,000; Full time

Benefits offered by this job

Medical insurance

Dental insurance

Vision insurance

Life insurance

Wellness program

Employee Assistance (EAP)

HSA & HRA

Paid Vacation (up to 40 hours)

Paid Holidays

Paid Sick Leave (cash-out)

Retirement Plan with 401K match

Employee Referral Bonus

Job summary

You will evaluate creditworthiness, monitor aging, resolve billing discrepancies, maintain lien rights documentation, set up and reconcile customer accounts, and support trade references in a fast-paced construction environment.

Qualifications

• Minimum 2 years of experience in credit, collections, or AR.
• Knowledge of credit practices and lien laws, preferably in construction.
• Experience with ERP systems such as Microsoft Dynamics.
• Proficiency in Microsoft Office applications.
• Ability to follow instructions, prioritize, and meet deadlines.
• Professional, courteous communicator with a customer-service mindset.
• Organized, detail-oriented, dependable in a fast-paced environment.

Responsibilities

• Conduct collection calls and emails to follow up on past due accounts.
• Monitor aging reports and follow up on delinquent accounts.
• Research and resolve billing or payment discrepancies.
• Review pre-lien notices and maintain lien rights documentation.
• Set up and maintain customer account documentation.
• Reconcile customer accounts accurately.
• Complete trade reference requests.
• Respond to customer inquiries with professionalism and a customer service mindset.

Skills

Credit/collections/AR experience

Credit practices & lien laws

ERP systems

Microsoft Office

Prioritization & deadlines

Customer service mindset

Organized & detail-oriented

Tools

Microsoft Dynamics

Job description

We are seeking a Credit Specialist to join our Credit and Collections team. The ideal candidate will be detail-oriented, dependable, and experienced in credit analysis and collections, with a background in the construction industry. This role involves daily communication with customers, evaluating creditworthiness, maintaining accurate account records, and protecting the company’s financial interests.

What You’ll Do

• Conduct collection calls and emails to follow up on past due accounts
• Monitor aging reports and follow up on delinquent accounts
• Research and resolve billing or payment discrepancies
• Review pre-lien notices and maintain lien rights documentation
• Set up and maintain customer account documentation
• Reconcile customer accounts accurately
• Complete trade reference requests
• Respond to customer account inquiries with professionalism and a customer service mindset

What We’re Looking For:

• Minimum 2 years of experience in credit, collections, or accounts receivable
• Knowledge of credit practices and lien laws, preferably in the construction industry
• Experience with ERP systems (e.g., Microsoft Dynamics or similar platforms)
• Proficiency with Microsoft Office applications
• Ability to follow instructions, manage priorities, and meet deadlines
• Professional, courteous communicator with a customer service mindset
• Organized, detail-oriented, dependable, and able to thrive in a fast-paced environment

What We Offer:

• $22.00 to $32.00 per hour
• Medical, Dental, Vision, Life, Wellness, Employee Assistance (EAP) (HSA & HRA)
• Paid Vacation (up to 40 hours the first year)
• Paid Holidays (7 per year)
• Paid Sick Leave (with annual cash-out for hours in excess of 40)
• Retirement Plan (Profit Sharing and 401K with Company match)
• Employee Referral Bonus

PRIOR TO EMPLOYMENT, APPLICANTS ARE REQUIRED TO PASS A PRE-EMPLOYMENT DRUG AND ALCOHOL SCREENING TEST WHICH INCLUDES SCREENING FOR NON-PSYCHOACTIVE CANNABIS METABOLITE.