Credit Collections Specialist

The Intersect Group; Atlanta (GA); Hybrid; USD 34,000 - 40,000; Part time

Job summary

The Intersect Group is seeking a Credit Collections Specialist in Atlanta, GA to manage customer receivables, reduce aged balances, and improve cash flow through proactive collection efforts.

The ideal candidate has 3+ years in credit collections or AR, strong Excel and ERP/Salesforce experience, and the ability to work independently in a fast-paced environment. This contract-to-hire opportunity offers a pathway to permanent employment.

Qualifications

• 3+ years of credit collections, accounts receivable, or related experience.
• Experience in business-to-business collections.
• Strong analytical, problem solving, and account reconciliation skills.
• Proficiency with Microsoft Excel for reporting, tracking, and analysis.
• Ability to prioritize multiple tasks with minimal supervision.
• Experience working within ERP systems and financial applications.
• Strong communication and customer relationship management skills.
• Ability to perform effectively in a fast paced and deadline driven environment.

Responsibilities

• Review AR aging reports and ERP data to prioritize collection activities.
• Contact customers regarding outstanding balances and secure timely payment resolution.
• Analyze delinquent accounts and recommend actions to reduce aged receivables.
• Evaluate account status and support credit hold release decisions based on payment history and credit limits.
• Collaborate with internal departments to investigate and resolve billing and payment disputes.
• Enter and track customer deductions within Salesforce for timely resolution.
• Prepare and review lien waivers for approval and signature.
• Maintain accurate customer account records and collection activity documentation.

Skills

Credit collections

Accounts receivable

Analytical thinking

Communication

Time management

Multitasking

Education

Bachelor's degree in Business Administration, Accounting, Finance

Tools

Salesforce

Excel

ERP systems

JD Edwards EnterpriseOne

Job description

**Credit Collections Specialist** **Location:** Atlanta, GA (Local Candidates Only) **Pay Rate:** $27 per hour **Type:** Contract to Hire Opportunity: **Presented by:** The Intersect Group **Company Overview** We are partnering with a well established organization that supports customers across diverse markets throughout North America. The company is recognized for its commitment to operational excellence, strong customer relationships, and continuous process improvement. Employees enjoy a collaborative environment where accountability, teamwork, and customer service are highly valued, creating opportunities for professional growth and long term success. **Role Summary** **The Credit Collections Specialist** is responsible for managing customer receivable accounts, reducing aged balances, and improving cash flow through proactive collection efforts. This position plays a critical role in maintaining healthy customer relationships while ensuring timely resolution of outstanding invoices and account discrepancies. The ideal candidate will analyze delinquent accounts, communicate directly with customers, and partner with internal teams to resolve payment issues efficiently. Success in this role requires strong analytical skills, attention to detail, and the ability to work independently in a fast paced environment. **Key Responsibilities** • Review accounts receivable aging reports and ERP data to prioritize collection activities • Contact customers regarding outstanding balances and secure timely payment resolution • Analyze delinquent accounts and recommend actions to reduce aged receivables • Evaluate account status and support credit hold release decisions based on payment history and credit limits • Collaborate with internal departments to investigate and resolve billing and payment disputes • Enter and track customer deductions within Salesforce for timely resolution • Prepare and review lien waivers for approval and signature • Maintain accurate customer account records and collection activity documentation **Key Requirements** • 3 or more years of credit collections, accounts receivable, or related experience • Experience managing collections activities in a business to business environment • Strong analytical, problem solving, and account reconciliation skills • Proficiency with Microsoft Excel for reporting, tracking, and analysis • Ability to prioritize multiple tasks with minimal supervision • Experience working within ERP systems and financial applications • Strong communication and customer relationship management skills • Ability to perform effectively in a fast paced and deadline driven environment **Preferred Skills** • Bachelor's degree in Business Administration, Accounting, Finance, or related field • Experience utilizing JD Edwards EnterpriseOne or similar ERP platforms • Knowledge of credit review processes and collections best practices • Experience working with Salesforce or comparable customer management systems • Strong organizational skills with exceptional attention to detail • Excellent time management and follow through capabilities **Call to Action** If you are a detail oriented collections professional with experience managing customer accounts, resolving payment issues, and improving receivable performance, apply today through The Intersect Group with your resume and best contact information. We look forward to connecting with you about this exciting opportunity.