Accounts Receivable Specialist

Insight Global; Dunwoody (GA); On-site; USD 45,000 - 65,000; Full time

Job summary

Insight Global is seeking an Accounts Receivable & Billing Specialist for the Corporate Office Team in the Atlanta area. You will manage invoicing, resolve payment issues, and support aging and reconciliation tasks to ensure timely cash collection.

You will interact with Sales and Timesheet Verification teams to update billing information and resolve inaccuracies, building strong customer relationships across a portfolio of accounts.

Qualifications

• 1+ year of experience in Billing or customer invoicing dispute resolution for cash collections.
• Experience communicating with customers in writing and verbally.
• Experience with Excel formulas and data manipulation.

Responsibilities

• Handle invoicing disputes and resolve customer payment issues.
• Maintain and reconcile billing profiles for new contractors.
• Prepare unbilled and aging reports, and assist with cash reconciliation.
• Create documentation for credit memos when needed.

Skills

Billing

Customer invoicing dispute resolution

Excel (pivot tables, V-Lookups)

Attention to detail

Strong communication

Education

Bachelor’s Degree in Accounting/Finance/Economics/Business Administration

Tools

Microsoft Great Plains

Excel

Job description

Insight Global is seeking an Accounts Receivable & Billing Specialist to join the Corporate Office Team in the Atlanta area. The candidate will be joining a large team responsible for invoicing our clients timely and accurately, while also tracking and resolving customer payment issues, and reaching monthly Cash Collections goals. They will have their own portfolio of accounts to support and build relationships with customers to help ensure timely payment which many include preparing detailed and customized aging reports and reconciliations. They will also work closely with multiple teams within Insight Global including both the Sales team as well as the Timesheet Verification team to resolve any issues or update billing information when inaccuracies are identified. In addition to resolving nonpayment issues, the candidate will also be responsible for unapplied cash reconciliation if the customer payment does not provide invoice details.

WHAT YOU’LL DO

The ideal candidate will have strong knowledge and background resolving customer invoicing disputes. They will also have experience with cash reconciliation. Day to Day, the A/R Billing Specialist will spend time talking with and emailing customers, setting up billing profiles for all new contractors supporting accounts in their portfolio, collecting rate documentation, preparing updates for unbilled and aging reports, reconciling unapplied cash, and creating and providing documentation for credit memos when necessary.

WHAT YOU’LL NEED TO SUCCEED

• 1+ years of recent experience in Billing or Customer Invoicing Dispute Resolution for the purposes of cash collections
• Strong customer service experience both written and verbal
• Strong communication skills both written and verbal
• Experience working in Excel with pivot tables, V-Lookups, Concatenate, and other formulas
• Attention to Detail necessary

RELEVANT EXPERIENCE

• Bachelor’s Degree preferably in Accounting, Finance, Economics or Business Administration.
• Experience with Microsoft Great Plains