Credit & Collections Associate

AIV L.P.; Houston (TX); On-site; USD 42,000 - 54,000; Full time

Job summary

AIV L.P. is seeking a Credit and Collections Associate to ensure accurate and timely payment of invoices across all locations. You will run aging reports, place collection calls, and document collection activities while coordinating with customers and internal staff.

The role requires attention to detail, strong communication, and the ability to multitask in a fast-paced environment. High school diploma and AR experience are essential, with accounting coursework seen as a plus.

Qualifications

• High school diploma required.
• College level accounting classes are an advantage.
• Strong accounts receivable collections experience required.

Responsibilities

• Run aging reports and perform weekly collection calls for all AIV locations.
• Record accurate notes on collection efforts and follow up on issues.
• Handle customer inquiries regarding accounts receivable, refunds, or general accounting.
• Post COD payments and release orders; process credit applications for customers.

Skills

Basic computer skills

Typing

Multi-tasking

Detail oriented

Deadline oriented

Interpersonal communication

Independent worker

Education

High school diploma

Accounting classes

Tools

10-key calculator

Job description

The Credit and Collections Associate is accountable for the processing and verification necessary to ensure accurate and timely payment of all invoices.

Duties and Responsibilities

• Runs aging report on a weekly basis and places collection calls on delinquent accounts and reports on status. This is done for all AIV locations.
• Record accurate and detailed notes on collection efforts
• Follows-up on outstanding account receivable issues in accordance with priority level.
• Handles and responds to customer calls/correspondence regarding accounts receivable, refunds or general accounting.
• Communicate with internal and external customers to resolve disputed receivables
• Process credit applications for new and existing customers
• Responsible for releasing “orders on hold” and “over the credit limit” holds
• Post COD payments and release orders
• Run credit card payments and post accordingly
• Make adjustments to invoices. Examples: Issue credits or additional billings when needed.
• Assist with general incoming calls overflow as well as lunch phone rotation as needed.
• Will serve as back-up support for Receptionist during breaks and absences.

Knowledge, Skills and Abilities

• Basic computer & typing skills
• Ability to use 10-key calculator for a variety of accounting functions
• Must be able to multi task and be detail oriented
• Ability to meet deadlines while producing high quality work
• Positive attitude is essential, including excellent interpersonal and communication skills
• Ability to perform at high levels in a fast paced ever-changing work environment
• Ability to anticipate work needs and follow through with minimum direction
• Ability to work independently, self-starter, energetic
• Ability to listen, communicate (written and verbal), and follow-up effectively with all staffing levels and clients/customers

Education and Qualifications

• High school diploma
• College level accounting classes is an advantage.
• Must have strong accounts receivable collections experience