Credit & Collections Analyst: Optimize Cash Flow & Disputes

newpig; Antis Township (PA); On-site; USD 55,000 - 75,000; Full time

Job summary

New Pig is seeking a detail-oriented Credit and Collections Analyst to support accounts receivable, credit evaluation, and collections activities. The Analyst will evaluate credit risk, manage delinquent accounts, and resolve invoice discrepancies while delivering excellent customer service.

The role requires collaboration with Accounting, Customer Service, and Sales to maintain cash flow, prepare aging reports, and provide back-up support for related finance operations.

Qualifications

• Degree in Accounting, Finance, Business or a related field.
• Experience in credit, collections, AR, or related finance operations preferred.
• Strong understanding of AR processes and credit terms.

Responsibilities

• Monitor assigned customer accounts and follow up on past-due invoices.
• Evaluate new/existing customers for credit terms using internal data and reports.
• Recommend credit limits, terms, holds, releases, and escalation actions.
• Research and resolve AR discrepancies, short payments, unapplied cash, and disputes.
• Maintain clear collection notes for visibility across teams.
• Collaborate with Customer Service, Sales, Accounting to resolve customer questions quickly.
• Support dashboards, aging reviews, and process improvements in collections.
• Assist with month-end reporting related to receivables and delinquency trends.

Skills

Credit & Collections

Accounts Receivable

Customer Service

Communication

Attention to Detail

Education

Accounting/Finance/Business degree

Tools

ERP systems

Excel

Outlook

Word

Job description

New Pig is seeking a detail-oriented Credit and Collections Analyst to support accounts receivable, credit evaluation, and collections activities. The Analyst will evaluate credit risk, manage delinquent accounts, and resolve invoice discrepancies while delivering excellent customer service.

The role requires collaboration with Accounting, Customer Service, and Sales to maintain cash flow, prepare aging reports, and provide back-up support for related finance operations.