Credit & Collections Specialist - Cash Flow Optimizer

New Pig; Antis Township (PA); On-site; USD 55,000 - 75,000; Full time

Job summary

New Pig seeks a detail-oriented Credit and Collections Analyst to support accounts receivable, credit evaluation, and collections. The role involves evaluating creditworthiness, managing delinquencies, and resolving invoice issues while maintaining strong cash flow and customer service.

The Analyst reports to the Accounting Manager and collaborates with Accounting, Customer Service, Sales, and other partners. Office-based role with standard business hours and fast-paced environment.

Qualifications

• Degree in Accounting, Finance, Business or a related field.
• Prior experience in credit, collections, accounts receivable, or related financial operations preferred.
• Strong understanding of AR processes, customer payment behavior, credit terms, and collection practices.
• Excellent attention to detail, organizational skills, and ability to manage multiple priorities in a fast-paced environment.
• Strong written and verbal communication skills, including ability to explain account issues clearly to customers and internal partners.
• Ability to research issues, identify root causes, make sound recommendations, and follow through to resolution.
• Proficiency with Microsoft Office, especially Excel, Word, and Outlook; experience with ERP, credit reporting, or collections systems a plus.
• Professional, adaptable, dependable, and committed to providing superior customer service.

Responsibilities

• Monitor assigned customer accounts and follow up on past-due invoices via calls, email, dunning letters, and other collections activities.
• Evaluate new and existing customers for credit terms using internal systems, history, references, and reports.
• Recommend credit limits, payment terms, holds, releases, and escalation actions based on risk and status.
• Research and resolve AR discrepancies, short payments, deductions, and customer disputes.
• Maintain clear collection notes for team visibility and follow-up.
• Partner with Customer Service, Sales, Accounting, and other departments to resolve issues quickly.
• Support collection dashboards, aging reviews, credit workflows, and process improvements.
• Assist with month-end reporting related to receivables, delinquency trends, and credit exposure.
• Provide backup for related accounting functions.

Skills

Credit evaluation

Accounts Receivable

Customer service

Communication

Excel

ERP/Collections systems

Time management

Education

Degree in Accounting, Finance or related field

Tools

Excel

Word

Outlook

ERP/credit reporting systems

Job description

New Pig seeks a detail-oriented Credit and Collections Analyst to support accounts receivable, credit evaluation, and collections. The role involves evaluating creditworthiness, managing delinquencies, and resolving invoice issues while maintaining strong cash flow and customer service.

The Analyst reports to the Accounting Manager and collaborates with Accounting, Customer Service, Sales, and other partners. Office-based role with standard business hours and fast-paced environment.