Credit Associate

SYSCO; Laurel (CA); On-site; USD 42,000 - 64,000; Full time

Job summary

Sysco Corp. is seeking a Credit/Collections Administrative professional to manage documents required for credit applications and to pursue timely collections with customers. The role emphasizes precise record-keeping and clear communication with both customers and the Sales team.

The ideal candidate has 1-2 years of administrative experience, strong MS Office skills, and the ability to work independently in a fast-paced environment.

Qualifications

• 1-2 years of administrative experience is required.
• Excellent verbal and written communication skills are essential.
• Proficiency with Microsoft Office and familiarity with customer databases.

Responsibilities

• Communicate documents needed for Credit Application Process to potential customers.
• Responsible for timely collections and communicate with customers about account status.
• Maintain timely documentation and detailed notes for all interactions.
• Respond to inquiries and explain invoice differences.
• Research and resolve unidentified and unapplied payments.
• Provide customers with invoice copies and statements as needed.
• Coordinate with Sales on credit and collections matters.

Skills

Verbal communication

Written communication

Organization

Time management

Excel basics

Education

High school diploma or GED

Tools

MS Office

Customer database platforms

Job description

Job Profile Summary

Manages or performs work in some/all the following areas: Collection and maintenance of customer accounts Follow-up correspondence, resolution, and escalation of overdue accounts.

Must Possess excellent written and verbal communication skills and be able to work independently.

RESPONSIBILITIES

• Communicate all documents needed for Credit Application Process to potential customers.
• Responsible for timely collections and communicate with customers i.e. account status
• Maintain timely written documentation and support for all customer interactions, detailed collection notes and contact information
• Respond to customer inquiries and review documents to further explain invoice differences
• Research and resolve unidentified and unapplied payments
• Provide customers with invoice copies and/or statements, as needed
• Provide research related to short payments and deductions
• Communicate with Sales team pertaining to credit and collections

Education

High school degree or GED

Minimum Experience

1-2 years of administrative experience

Skills

• Proficient in Microsoft Office software and customer database platforms
• Organization
• Time Management
• Verbal and written communicationBasic Excel Knowledge