Credit Associate

OLSA Resources, Inc.; Roswell (GA); On-site; USD 40,000 - 55,000; Full time

Job summary

A leading shipping and receiving company is seeking a Credit Associate responsible for managing customer relationships and resolving billing issues. The ideal candidate will possess exceptional communication and writing skills, along with proficiency in Microsoft Office applications. This role requires minimizing exposure to nonpayment of invoices through diligent account management and effective correspondence with customers.

Qualifications

• Possess professional telephone etiquette and a positive attitude.
• Exceptional writing skills with proven ability to compose clear emails.
• Solid experience in Windows applications, including Word, Excel, and Outlook.

Responsibilities

• Minimize exposure due to nonpayment of invoices by managing accounts.
• Research and contact accounts to resolve outstanding invoices.
• Prepare correspondence and coordinate calls with customers.

Skills

Professional telephone etiquette

Positive attitude

Excellent communication skills

Exceptional writing skills

Keyboarding skills

Proficiency in Excel

Proficiency in Word

Proficiency in Outlook

Job description

World leading shipping and receiving company

Job Description

The Credit Associate is responsible for minimizing exposure due to nonpayment of invoices by managing the customer relationship. The Credit Associate will apply credit principles and procedures to manage, analyze and resolve billing issues with a firm eye on quality. This requires the ability to compile information from various resources, make decisions, and resolve disputes or nonpayment issues.

Duties may include researching and contacting accounts to arrange resolution for outstanding invoices. May also prepare correspondence, coordinate conference calls with both internal and external customers, make recommendations to withhold credit.

Qualifications

• Possess professional telephone etiquette, positive attitude, and excellent communication skills.
• Exceptional writing skills with proven ability to compose clear and concise emails.
• Keyboarding skills with solid experience in Window applications, including proficiency in Excel, Word and Outlook.