Credit Associate

Sysco Corp.; Laurel (MD); On-site; USD 42,000 - 54,000; Full time

Job summary

Sysco Corp. seeks a detail-oriented professional to manage collections, document maintenance, and customer communications. You will handle credit application documentation, monitor account statuses, and provide timely responses to inquiries.

The role requires strong written and verbal communication skills, comfort with Excel basics, and the ability to work independently in a fast-paced environment. On-site position based in Laurel, MD with standard business hours.

Qualifications

• Proficient in Microsoft Office and customer database platforms.
• Strong organization and time management.
• Ability to work independently.

Responsibilities

• Communicate documents for Credit Application Process to potential customers.
• Responsible for timely collections and communicating account status.
• Maintain documentation and notes for all customer interactions.
• Respond to inquiries and review documents to explain invoice differences.
• Research and resolve unidentified and unapplied payments.
• Provide invoice copies and statements as needed.
• Coordinate with Sales on credit and collections.

Skills

Organization

Time Management

Verbal and written communication

Basic Excel Knowledge

Education

High school degree or GED

Tools

Microsoft Office

Customer database platforms

Job description

Job Profile Summary

Manages or performs work in some/all the following areas: Collection and maintenance of customer accounts Follow-up correspondence, resolution, and escalation of overdue accounts.

Must Possess excellent written and verbal communication skills and be able to work independently.

RESPONSIBILITIES

• Communicate all documents needed for Credit Application Process to potential customers.
• Responsible for timely collections and communicate with customers i.e. account status
• Maintain timely written documentation and support for all customer interactions, detailed collection notes and contact information
• Respond to customer inquiries and review documents to further explain invoice differences
• Research and resolve unidentified and unapplied payments
• Provide customers with invoice copies and/or statements, as needed
• Provide research related to short payments and deductions
• Communicate with Sales team pertaining to credit and collections

Education

High school degree or GED

Minimum Experience

1-2 years of administrative experience

Skills

• Proficient in Microsoft Office software and customer database platforms
• Organization
• Time Management
• Verbal and written communication
• Basic Excel Knowledge

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