Credit and Collections Supervisor

Ledgent-Finance-; Torrance (CA); Hybrid; USD 105,000 - 118,000; Full time

Benefits offered by this job

Restaurant d'entreprise

Job summary

Credit & Collections Supervisor position in Torrance, CA, for an established manufacturing company. This full-time role offers a hybrid work schedule (3 days onsite, 2 days remote). Salary ranges from USD105000 to USD118000 per year, with a strong emphasis on leadership and process improvements.

The ideal candidate will manage a team of analysts, assess credit risk, oversee collections, and drive automation initiatives while ensuring compliance with internal controls.

Qualifications

• Bachelor's degree required.
• 5+ years of Credit & Collections experience.
• 2+ years of supervisory experience.
• Advanced Microsoft Excel skills (Pivot Tables, XLOOKUPs, reporting, and analysis).
• Working knowledge of AI and automation tools.
• Experience with ERP systems.
• Manufacturing, consumer products, distribution, or similar industry experience is required.

Responsibilities

• Supervise and develop a team of Credit & Collections Analysts.
• Review customer credit risk and approve credits and limits.
• Oversee collections and resolve past-due accounts.
• Manage customer deductions and claims across types.
• Investigate account discrepancies and complex reconciliations.
• Partner with cross-functional teams to address customer issues.
• Build strong customer relationships and escalation point for account concerns.
• Support audits, reporting, and financial analyses.
• Drive process improvements with AI and automation to increase efficiency.
• Ensure compliance with policies and internal controls.

Skills

Credit & Collections

Team Leadership

Advanced Excel

Analytical thinking

Communication

Education

Bachelor's degree

Tools

ERP systems

AI & automation tools

Job description

Credit and Collections Supervisor (JN -092026-431974) Torrance, California

Salary: USD105000 - USD118000 per year

We're seeking a Credit and Collections Supervisor for an established manufacturing company located in Torrance, CA. This is a full-time position, offering a hybrid work schedule (3 days onsite, 2 days remote).

Key Responsibilities

• Supervise and develop a team of Credit & Collections Analysts.
• Review customer credit risk and provide recommendations on credit approvals and limits.
• Oversee collections activities and support resolution of past-due accounts.
• Manage customer deductions and claims, including promotional allowances, pricing disputes, returns, and contractual deductions.
• Investigate and resolve account discrepancies and complex reconciliations.
• Partner with cross-functional teams to address customer issues and facilitate order releases.
• Build strong customer relationships and serve as an escalation point for account concerns.
• Support audits, reporting, and financial analyses.
• Drive continuous improvement initiatives, including the use of AI and automation tools to increase efficiency.
• Ensure compliance with company policies, procedures, and internal controls.

Qualifications

• Bachelor's degree required.
• 5+ years of Credit & Collections experience.
• 2+ years of supervisory experience.
• Experience managing customer claims and deductions across multiple claim types.
• Advanced Microsoft Excel skills (Pivot Tables, XLOOKUPs, reporting, and analysis).
• Working knowledge of AI and automation tools.
• Experience with ERP systems.
• Strong leadership, analytical, communication, and problem-solving skills.
• Manufacturing, consumer products, distribution, or similar industry experience is required.