Credit and Collections Specialist

Ledgent; Torrance (CA); Vor Ort; USD 55.000 - 75.000; Vollzeit

Zusammenfassung

Ledgent in Torrance, CA is seeking a Credit & Collections Specialist to support accounts receivable operations in a manufacturing environment. You will monitor accounts, post payments, reconcile balances, and communicate with customers to resolve invoices and billing issues.

You will review credit applications, assess risk, maintain accurate notes and files, and collaborate with Sales and other departments to resolve payment concerns.

Qualifikationen

• 1-3 years of credit, collections, or accounts receivable experience, preferably in manufacturing.
• Knowledge of accounting and financial principles.
• Strong customer service, communication, and problem-solving skills.
• Detail-oriented with excellent organizational abilities.
• Proficiency in Microsoft Office, particularly Excel.
• Experience with chargebacks, preferred.

Aufgaben

• Monitor customer accounts and follow up on outstanding balances.
• Process and post payments, including ACH, wire transfers, checks, and credit cards.
• Reconcile accounts and resolve billing discrepancies, deductions, and short payments.
• Communicate with customers regarding invoices, payment status, and account issues.
• Review credit applications and assist with evaluating customer credit risk.
• Maintain accurate collection notes, credit files, and customer account records.
• Support month-end close activities, reporting, and audit requests.
• Partner with Sales and other departments to resolve payment and billing concerns.

Kenntnisse

Customer service

Communication

Problem solving

Detail oriented

Organizational skills

Excel

Tools

Microsoft Office

Chargebacks

Jobbeschreibung

Join an established manufacturing company as a Credit & Collections Specialist and play a key role in supporting accounts receivable operations. This position is responsible for collections, cash application, account reconciliations, customer communication, and credit review while maintaining strong relationships with customers and internal teams.

Responsibilities:

• Monitor customer accounts and follow up on outstanding balances.
• Process and post payments, including ACH, wire transfers, checks, and credit cards.
• Reconcile accounts and resolve billing discrepancies, deductions, and short payments.
• Communicate with customers regarding invoices, payment status, and account issues.
• Review credit applications and assist with evaluating customer credit risk.
• Maintain accurate collection notes, credit files, and customer account records.
• Support month-end close activities, reporting, and audit requests.
• Partner with Sales and other departments to resolve payment and billing concerns.

Qualifications:

• 1-3 years of credit, collections, or accounts receivable experience, preferably in manufacturing.
• Knowledge of accounting and financial principles.
• Strong customer service, communication, and problem-solving skills.
• Detail-oriented with excellent organizational abilities.
• Proficiency in Microsoft Office, particularly Excel.
• Experience with chargebacks, preferred.

This is an excellent opportunity for an early-career accounting professional looking to grow their experience in credit, collections, and accounts receivable.

All qualified applicants will receive consideration for employment without regard to race, color, national origin, age, ancestry, religion, sex, sexual orientation, gender identity, gender expression, marital status, disability, medical condition, genetic information, pregnancy, or military or veteran status. We consider all qualified applicants, including those with criminal histories, in a manner consistent with state and local laws, including the California Fair Chance Act, City of Los Angeles' Fair Chance Initiative for Hiring Ordinance, Los Angeles County Fair Chance Ordinance, and San Francisco Fair Chance Ordinance.