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Credit and Collections Manager
Regular Full-Time Butler, PA, US
11 days ago Requisition ID: 3765
POSITION AT A GLANCE
Location : Corporate - Butler, PA Position Type : Full-Time Schedule : Hybrid Schedule - Monday through Friday, 8:00am to 5:00pm Address : 480 Pittsburgh Road Butler, PA 16002
WHAT YOU’LL DO
As a Credit & Collections Manager,you’lllead a team of Accounts Receivable professionals while driving automation,optimizingcash flow, andmaintainingstrong customer relationships. You willberesponsibleforthese essential duties:
People Focused
- Lead, mentor, and develop the credit and collections team, fostering a culture of collaboration, accountability, and continuous improvement
- Leads with curiosity, constantly questioning the status quo to drive improvements
- Assign work loads, monitor daily activity, and ensure adherence to established AR policies, procedures, and internal controls
Credit Management
- Evaluate customer creditworthiness through analysis of financial statements, credit reports, payment history, and risk profiles
- Establish and maintain credit limits based on company policy and risk assessments
- Interface with legal and collection agencies, as necessary, to support collections efforts
- Ensure compliance with relevant regulations (e.g., FCRA, UCC, data privacy requirements)
Collections Management
- Oversee the AR portfolio to ensure timely collections, accurate cash application, and prompt resolution of customer disputes
- Monitor A/R aging reports and implement strategies to reduce DSO (Days Sales Outstanding)
- Oversight of 3rd party integrations (such as Stripe) to ensure we leverage program capabilities
- Partner with business to resolve disputed charges
- Manage escalated accounts and negotiate payment arrangements when necessary
Reporting & Analysis
- Develop and leverage departmental key performance indicators (KPIs) to track and report key AR metrics such as Days Sales Outstanding (DSO), aging trends, unapplied cash, and customer status
- Conduct monthly reviews of credit exposure, delinquency trends, cash receipts, and portfolio risk with the finance leadership team to ensure proactive decision‑making
- Identify root causes of departmental issues and recommend process improvements
WHAT YOU BRING
Necessary skills include but are not limited to:
- Strong analytical and financial statement review skills
- Solid understanding of credit risk principles and collection strategies
- Experience monitoring AR performance metrics and taking corrective action to drive results
- Excellent communication, negotiation, and customer relationship skills
- Proficiency with ERP/CRM systems, AR automation, and reporting tools
EDUCATION and/or EXPERIENCE
- Bachelor’s degree in Finance , Accounting, or related field
- 5–7+ years of progressive credit, collections, or accounts receivable experience
WHY WORK WITH US
- Your hard work earns real rewards with competitive pay and bonus opportunities
- Comprehensive benefits package to keep you and your family covered - including medical, dental, vision, FSA and a variety of optional benefits!
- 401(k) with company match because your future matters
- Competitive Paid Time Off and paid holidays!
- Your success is our priority. We offer training, mentorship, and advancement opportunities
- A supportive, team first culture whereyou’renever just a number
- A legacy of stability in a company that is family-owned and trusted since 1938
Hunter Truck is an Equal Opportunity Employer. We celebrate diversity and are committed to building an inclusive workplace for all employees.