Credit Analyst

Badger Meter Inc; Milwaukee (WI); On-site; USD 55,000 - 80,000; Full time

Benefits offered by this job

Competitive pay

Annual bonus eligibility

Health, vision and dental coverage

Paid time off and holidays

Job summary

Badger Meter is seeking an experienced Credit and Collection Analyst to manage a portfolio of customer accounts, drive timely payments, and resolve disputes. The role collaborates with internal teams to ensure accurate account information and order processing.

Key duties include reviewing aging, resolving complex invoice issues, and verifying orders against billing details. A high school diploma with related experience and ERP system knowledge are preferred.

Qualifications

• High school degree/GED required
• Associate degree in Business, Finance, Accounting, Supply Chain, or related field preferred
• 3+ years of related experience preferred
• Basic knowledge of Microsoft Word and Excel required
• Experience with ERP systems such as SAP, Oracle, Microsoft Dynamics, JDE, or equivalent

Responsibilities

• Manage an assigned portfolio of customer accounts by reviewing aging and payment history with follow up
• Research and resolve complex invoice discrepancies and deductions
• Spot check orders for accuracy and verify PO matches billing details
• Confer with clients to verify financial/credit transactions and resolve disputes
• Enter invoices online for certain customers
• Set up new customers and verify address, tax exemption status and invoice delivery

Skills

Customer service

Communication

Problem solving

Education

High school degree/GED

Associate degree in Business/Finance/Accounting/Supply Chain

Tools

SAP

Oracle

Microsoft Dynamics

JDE

Job description

Badger Meter - Where Every Drop Counts and So Do You At Badger Meter, we're more than a leading global water technology company - we're innovators with a mission: to preserve and protect the world's most precious resource. For over 120 years, our trusted solutions have enabled our customers to optimize the delivery and use of water, maximize revenue and reduce waste. Every employee at Badger Meter is an important part of our success. Here, your work doesn't just move a business forward - it shapes a more sustainable future. We are committed to building a workplace where we celebrate differences, empower voices, and encourage fresh ideas that drive innovation. When you join us, you'll find: Purpose-driven work that makes a real difference in communities around the globe. Career growth and development opportunities designed to help you achieve your potential. A supportive, inclusive culture where collaboration and creativity thrive. Be part of something bigger. At Badger Meter, your contributions will ripple far beyond the workplace - creating lasting change for people and the planet.

What You Will Contribute

The Credit and Collection Analyst is primarily responsible for an assigned portfolio of customer accounts and resolving account issues that impact payment, order processing, account aging, and customer satisfaction. This role works closely with customers and internal department to support timely payments, resolve account discrepancies and maintain accurate account information.

Job Duties

• Manage an assigned portfolio of customer accounts by reviewing aging and payment history to identify past due accounts that require follow up
• Research and assist in resolving complex invoice discrepancies, deductions, short payments, pricing disputes, freight claims, and tax-related issues
• Spot check customer orders for accuracy, verify that the purchase order matches the order for bill to address, ship to address, invoice delivery and dollar totals
• Confer with clients to verify their financial/credit transactions and resolve disputes
• Enter invoices online for certain customers
• Set up new customers in the system and verify address, tax exemption status and invoice delivery

Education and Experience

High school degree/GED required Associate degree in Business, Finance, Accounting, Supply Chain, or related field preferred 3+ years of related experience preferred

Qualifications

• Basic knowledge of Microsoft Word and Excel required
• Experience with ERP systems such as SAP, Oracle, Microsoft Dynamics, JDE, or equivalent.
• Strong communication, organization, problems solving and customer service skills

Competencies

Work Standards: Setting high standards of performance for self and others; assuming responsibility and accountability for successfully completing assignments or tasks; self-imposing standards of excellence rather than having standards imposed.

Initiating Action: Take prompt action to accomplish work goals; take action to achieve results beyond what is required; be proactive.

Communication: Convey information and ideas clearly and concisely to individuals or groups in an engaging manner that helps them understand and retain the message; listen actively to others.

Collaboration: Work collaboratively with others across the organization to achieve shared objectives.

Working Conditions

Work is performed in an office environment and requires the ability to operate standard office equipment.

#SP123 Competitive Total Rewards at Badger Meter

• Competitive Pay
• Annual Bonus Eligible for Annual Pay Increases
• Comprehensive Health, Vision, and Dental Coverage
• 15 days Paid Time Off + 11 Paid Holidays
• Two Ways to Save for Retirement: Badger Meter contributes 25 cents for every dollar you contribute to the plan, up to 7% of your eligible compensation. In addition to the match, the company will also contribute 5% of your eligible compensation to your Defined Contribution account on an annual basis.
• Additional access to a certified financial planner to help ensure your money is working for you, at no cost!
• Employer Paid benefits including: Employee Assistance Program (EAP), Basic Group Life Insurance, Short Term Disability, and more
• Educational Assistance – Tuition Reimbursement up to $5,250
• Voluntary benefits including: Additional Life Insurance, Long Term Disability, Accident and Critical Illness coverage Health Savings Account (HSA) & Flexible Spending Account (FSA) options

An Equal Opportunity/Affirmative Action Employer. This company considers candidates regardless of race, color, religion, sex, sexual orientation, gender identity, national origin, disability or veteran status. Applicants can learn more about their rights regarding equal opportunity in employment by viewing the federal "EEO is the Law" poster and the “EEO is the Law” poster supplement at http://www.dol.gov/ofccp/regs/compliance/posters/ofccpost.htm

Badger Meter complies with all aspects of the Americans with Disabilities Act (ADA), as amended by the ADA Amendments Act, and all applicable state or local disability laws. This means that we will reasonably accommodate qualified employees with a disability if accommodation would allow them to perform the essential functions of their job, unless doing so would create an undue hardship.

Privacy Statement

The Employee and Applicant Privacy Statement describes how we collect, use, share, retain, and safeguard applicant information. Please see the privacy statement on our website here.

With more than a century of water technology innovation, Badger Meter is a global provider of industry leading water solutions encompassing flow measurement, quality, and other system parameters. These offerings provide our customers with the data and analytics essential to optimize their operations and contribute to the sustainable use and protection of the world’s most precious resource.