Credit Analyst

J&B Group; Berning Mill (MN); On-site; USD 28,000 - 39,000; Full time

Benefits offered by this job

Tuition Reimbursement

Paid Holidays

Floating Holidays

Footwear stipend / safety footwear

401K Retirement Program with company**

Gainsharing Incentive Program

Associate Assistance Programs

Growth and development opportunities

Job-specific Training

Personal Development

Leadership Development

Job summary

J&B Group in Minnesota is seeking a Credit and Collections Specialist to manage assigned accounts, research payment discrepancies, and maintain clear communication with customers and internal teams.

The role requires 2+ years of B2B credit/collections experience, strong computer skills including MS Office, and the ability to work both independently and within a team. Competitive hourly wage and comprehensive benefits offered.

Qualifications

• High School Diploma required and associate degree preferred.
• Minimum two years in business-to-business credit and collections experience.
• Strong computer skills. Familiar with Microsoft Office and ability to learn new systems/software applications quickly.
• Previous phone experience in a professional setting.
• Excellent written and verbal communication skills, proven ability to work independently and manage multiple priorities with a strong sense of urgency and initiative.
• Effective organizational skills and ability to prioritize. Attention to detail and high level of accuracy.
• Self-starter who can work independently as well as effectively as a team member.

Responsibilities

• Works with assigned accounts to identify and expedite the resolution of unpaid customer accounts to optimize receivables.
• Research and resolve payment discrepancies; Investigate and resolve customer queries.
• Request validated customer credits and other adjustments
• Maintain collection notes on assigned accounts.
• Initiate, maintain and grow solid relationships with our Customers, Sales, Finance and Operational partners
• Provide documentation to customers requesting invoices, BOLs, statements, etc.
• Respond to all inquiries in a timely manner.
• Reconcile and validate customer deductions and short payments. Submit timely and accurate adjustments to Credit Supervisor.
• Ability to work in a team environment.
• Serve as the backup to other positions within the department as needed.

Skills

Credit & collections

Phone experience

Written & verbal communication

Time management

Attention to detail

Self-starter / team player

Education

High School Diploma / Associate degree

Tools

Microsoft Office Suite

Job description

• Competitive wages and paid time off plans
• Robust benefits package offered 1 st of the month following 30 days:
• Medical, vision, and dental insurance
• Company paid basic life insurance and AD&D coverage with additional supplemental coverage available
• Critical Illness and Voluntary Accident coverage available
• Other wonderful benefits available:
  • Tuition Reimbursement
  • Paid Holidays, plus Floating Holidays
  • Financial coverage provided towards safety footwear
  • 401K Retirement Program with company contribution
  • Gainsharing Incentive Program: Unlimited earning potential when company financial goal is achieved
  • Associate Assistance Programs including but not limited to mental health resources, financial and legal support.
• Excellent Growth and Development Opportunities
• Job-specific Training Offered
• Personal Development
• Leadership Development

Compensation:

• Starting hourly rate for this position is: $24.00 per hour
• Pay is based on job-related experience

Schedule:

• Monday – Friday 8:30am - 5:00pm
• This position is subject to overtime and end times may vary

Location:

• This position works out of the St. Michael location.

Essential Functions:

• Works with assigned accounts to identify and expedite the resolution of unpaid customer accounts to optimize receivables.
• Research and resolve payment discrepancies; Investigate and resolve customer queries.
• Request validated customer credits and other adjustments
• Maintain collection notes on assigned accounts.
• Initiate, maintain and grow solid relationships with our Customers, Sales, Finance and Operational partners
• Provide documentation to customers requesting invoices, BOLs, statements, etc.
• Respond to all inquiries in a timely manner.
• Reconcile and validate customer deductions and short payments. Submit timely and accurate adjustments to Credit Supervisor.
• Ability to work in a team environment.
• Serve as the backup to other positions within the department as needed.

Required Skills and Qualifications

• High School Diploma required and associate degree preferred.
• Minimum two years in business-to-business credit and collections experience.
• Strong computer skills. Familiar with Microsoft Office and ability to learn new systems/software applications quickly.
• Previous phone experience in a professional setting.
• Excellent written and verbal communication skills, proven ability to work independently and manage multiple priorities with a strong sense of urgency and initiative.
• Effective organizational skills and ability to prioritize. Attention to detail and high level of accuracy.
• Self-starter who can work independently as well as effectively as a team member.

Physical and Environmental Factors:

• Safety Awareness -Follow all safety laws, policies, and procedures. Immediately report safety concerns to supervisor. Attend, and successfully complete, when applicable, all required safety training.
• Quality Awareness - Comply with the requirements of the Good Manufacturing Practices (GMP), Sanitation Standard Operating Procedures (SSOP), and Food Safety and Quality Food Programs (SQF).

J&B Group, an Equal Opportunity Employer, wishes to make our Careers website accessible to any and all users. If you would like to contact us regarding the accessibility of our website or need assistance completing the application process, please contact [e-mail] . All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or veteran status.

Equal Opportunity Employer
This employer is required to notify all applicants of their rights pursuant to federal employment laws.For further information, please review the Know Your Rights notice from the Department of Labor.