Credentials Specialist

Automatic Data Processing, Inc.; Arkansas; Remote; USD 38,000 - 54,000; Full time

Job summary

TRS Healthcare is seeking a Credentialing Specialist to join our team in a remote capacity, with residency in Northwest Arkansas required for consideration. You will manage credentials, licenses, and documentation to meet regulatory standards and kick off assignments.

Collaborate with recruiters, account managers, and facilities to meet deadlines and resolve issues while delivering excellent customer service.

Qualifications

• Strong attention to detail with the ability to maintain accurate records and documentation.
• Excellent written and verbal communication skills.
• Strong organizational and time management skills with the ability to manage multiple deadlines.
• Ability to work independently, prioritize responsibilities, and solve problems.
• A customer-focused mindset with the ability to build positive working relationships.
• Ability to handle confidential and sensitive information with professionalism and discretion.
• Comfortable learning new technology and working across multiple digital platforms.
• Ability to adapt to changing priorities in a fast-paced, remote work environment.

Responsibilities

• Review, verify, and maintain healthcare professionals' credentials, licenses, and required documentation.
• Monitor credentialing deadlines, expiration dates, and renewal requirements to ensure ongoing compliance.
• Communicate with healthcare professionals regarding outstanding requirements, documentation, and renewal procedures.
• Partner with recruiters, account managers, and client facilities to ensure credentialing requirements and contract deadlines are met.
• Maintain accurate and organized credentialing records.
• Respond to credentialing questions and resolve issues through phone, email, text, and other communication channels.
• Identify and escape credentialing concerns or potential compliance issues as needed.
• Ensure compliance with applicable regulatory requirements, accreditation standards, and company procedures.
• Support additional departmental responsibilities and initiatives as needed.

Skills

Attention to detail

Communication skills

Organizational skills

Time management

Customer-focused

Confidentiality

Remote work capable

Job description

If you are unable to complete this application due to a disability, contact this employer to ask for an accommodation or an alternative application process.

Full Time Clerical AR, US

2 days ago Requisition ID: 1145

Job Type: Full-Time

Work Location: Remote – Northwest Arkansas Residents Only

About the Role

TRS Healthcare is looking for a detail-oriented and organized Credentials Specialist to join our team! This is a remote position; however, candidates must reside in Northwest Arkansas to be considered. In this role, you will help ensure our healthcare professionals maintain the credentials, licenses, and documentation needed to meet compliance requirements and successfully begin their assignments. You'll work closely with healthcare professionals, recruiters, account managers, and client facilities to coordinate credentialing requirements, monitor deadlines, and resolve issues. The ideal candidate is a strong communicator who enjoys problem-solving, managing multiple priorities, and providing excellent customer service in a fast-paced environment.

What You'll Do

• Review, verify, and maintain healthcare professionals' credentials, licenses, and required documentation.
• Monitor credentialing deadlines, expiration dates, and renewal requirements to ensure ongoing compliance.
• Communicate with healthcare professionals regarding outstanding requirements, documentation, and renewal procedures.
• Partner with recruiters, account managers, and client facilities to ensure credentialing requirements and contract deadlines are met.
• Maintain accurate and organized credentialing records.
• Respond to credentialing questions and resolve issues through phone, email, text, and other communication channels.
• Identify and escape credentialing concerns or potential compliance issues as needed.
• Ensure compliance with applicable regulatory requirements, accreditation standards, and company procedures.
• Support additional departmental responsibilities and initiatives as needed.

What We're Looking For

• Strong attention to detail with the ability to maintain accurate records and documentation.
• Excellent written and verbal communication skills.
• Strong organizational and time management skills with the ability to manage multiple deadlines.
• Ability to work independently, prioritize responsibilities, and solve problems.
• A customer-focused mindset with the ability to build positive working relationships.
• Ability to handle confidential and sensitive information with professionalism and discretion.
• Comfortable learning new technology and working across multiple digital platforms.
• Ability to adapt to changing priorities in a fast-paced, remote work environment.

Education & Experience

• Previous experience in healthcare credentialing or a similar role preferred.
• Experience in quality assurance or compliance within the healthcare staffing industry is a plus.

Why Join TRS Healthcare?

At TRS Healthcare, we believe our people make the difference. We're committed to creating a supportive, collaborative environment where team members can grow professionally while making a meaningful impact in the healthcare staffing industry.

Our benefits include

• Medical, dental, and vision insurance
• Life insurance
• Short-term and long-term disability coverage
• Unlimited PTO
• Paid holidays
• Paid parental leave
• Remote work environment