Payroll Service Specialist

TRS The Right Solution; Accident (AR); Remote; USD 45,000 - 65,000; Full time

Job summary

TRS Healthcare is seeking a Payroll Service Specialist to join our Accounting team. This fully remote position requires residency in Northwest Arkansas.

You will support Healthcare Professionals, ensure accurate payroll processing, resolve payroll and billing concerns, and provide exceptional customer service. You will collaborate with internal teams and clients to maintain accurate records, resolve discrepancies, and ensure smooth payroll and billing operations.

Qualifications

• High school diploma or equivalent.
• Previous customer service experience required.
• Payroll, billing, accounting, or related experience preferred.
• Strong attention to detail and commitment to accuracy.
• Excellent written and verbal communication skills.

Responsibilities

• Provide payroll support to Healthcare Professionals through phone, email, and online communication.
• Research and resolve payroll discrepancies, including missing hours, incorrect time entries, and billing concerns.
• Enter, review, audit, calculate, and process weekly time entries to ensure payroll and billing accuracy.
• Generate invoices and complete billing processes based on hours worked.
• Maintain accurate payroll and billing records, including inquiries, adjustments, and resolutions.
• Collaborate with clients, Account Managers, and internal departments to resolve payroll and billing issues.
• Research, obtain, track, and maintain purchase orders in accordance with contractual requirements.
• Calculate and process monthly and quarterly usage fee payments.
• Assist with payroll verification, reconciliation, invoice processing, and other accounting-related responsibilities.
• Follow established procedures while identifying opportunities to improve accuracy and efficiency.

Skills

Customer service

Attention to detail

Communication

Organization

Time management

Problem solving

Remote work

Education

High school diploma

Tools

Payroll software

Job description

Payroll Service Specialist Location: Remote l Northwest Arkansas Residents Only

TRS Healthcare is seeking a detail-oriented, organized, and service-driven Payroll Service Specialist to join our Accounting team! In this role you'll play an important part in supporting our Healthcare Professionals by ensuring accurate payroll processing, resolving payroll and billing concerns, and providing exceptional customer service. You'll work closely with internal teams and clients to maintain accurate records, resolve discrepancies, and ensure smooth payroll and billing operations.

This is a fully remote position; however candidates must reside in Northwest Arkansas to be considered. If you enjoy working with numbers, solving problems, and helping other, we'd love to hear from you!

What You'll Do

• Provide payroll support to Healthcare Professionals through phone, email, and online communication.
• Research and resolve payroll discrepancies, including missing hours, incorrect time entries, and billing concerns.
• Enter, review, audit, calculate, and process weekly time entries to ensure payroll and billing accuracy.
• Generate invoices and complete billing processes based on hours worked.
• Maintain accurate payroll and billing records, including inquiries, adjustments, and resolutions.
• Collaborate with clients, Account Managers, and internal departments to resolve payroll and billing issues.
• Research, obtain, track, and maintain purchase orders in accordance with contractual requirements.
• Calculate and process monthly and quarterly usage fee payments.
• Assist with payroll verification, reconciliation, invoice processing, and other accounting-related responsibilities.
• Follow established procedures while identifying opportunities to improve accuracy and efficiency.

What We're Looking for

• High school diploma or equivalent required.
• Previous customer service experience required.
• Payroll, billing, accounting, or related experience preferred.
• Strong attention to detail and commitment to accuracy.
• Excellent written and verbal communication skills.
• Strong organizational, time-management, and problem-solving abilities.
• Ability to manage multiple priorities and meet deadlines in a fast-paced environment.
• Comfortable working independently while collaborating with a remote team.
• Proficient computer skills with the ability to learn new software and digital platforms.
• Ability to handle sensitive and confidential information with professionalism and integrity.

  Benefits & Perks

  At TRS Healthcare, we believe in taking care of the people who make our success possible. We offer a competitive benefits package designed to support the health, well-being, and professional growth of our team members.

  • Competitive compensation
  • Remote work opportunity
  • Medical, dental, and vision insurance
  • Life Insurance, Short Term and Long-Term Disability
  • 401(k)
  • Unlimited PTO
  • Paid Holidays
  • Paid Parental Leave

  Why TRS Healthcare?

  At TRS Healthcare, we're passionate about making a difference in the lives of Healthcare Professionals and the communities they serve. Behind every successful assignment is a dedicated team working together to provide exceptional service and support. We value teamwork, integrity, accountability, and continuous improvement. When you join TRS Healthcare, you become part of a team that supports one another, celebrates successes, and works together toward a shared mission.