Credentialing Specialist

LifeMD, Inc.; United States; On-site; USD 60,000 - 70,000; Full time

Benefits offered by this job

Health Care Plan (Medical, Dental &amp

Retirement Plan (401k, Roth 401k)

Life Insurance (Basic, Voluntary &

Flexible Paid Time Off

Paid Holidays

Short Term Disability

Training & Development

Job summary

LifeMD, Inc. is seeking a Credentialing Specialist to support licensing, credentialing, and payer contracts across multiple states.

The role ensures efficient operation of credentialing workflows and maximizes provider efficiency. You will work with the Director of Payor Enrollment, Licensing & Credentialing to manage applications, maintain credentialing rosters, and verify provider credentials, while collaborating with other departments on onboarding processes and ensuring timely payor

Qualifications

• Credentialing and licensure coordination experience
• Strong data interpretation and analysis skills
• Familiarity with payer enrollment processes and regulations

Responsibilities

• Credential and re-credential LifeMD providers with payors/hospitals
• Maintain credentialing matrices across providers and markets
• Coordinate onboarding/offboarding of providers with internal teams
• Assist with licensure, licensure questions, and payor enrollment
• Verify licensure, malpractice, and education credentials
• Update insurance directory listings and payor websites
• Prepare and submit payor applications on time

Skills

Credentialing

Licensing

Payor enrollment

Healthcare administration

Education

Bachelor's Degree in Business Administration/Healthcare Administration

CPCS/CPMSM/CPES certification

Tools

CAQH Provider System

Credentialing software

Job description

About Us

LifeMD is a leading provider of virtual primary care, telehealth, and specialized treatment programs serving hundreds of thousands of patients nationwide. Our vertically integrated platform combines 50-state licensed providers, in-house pharmacy and lab integrations, and proprietary technology that enables safe, high-quality, and affordable care.

At the heart of this transformation is our team of developers, engineers, and tech innovators building state-of-the-art systems that make healthcare smarter, faster, and more accessible. From architecting scalable backend systems to crafting intuitive user experiences, we are pushing boundaries every day.

Recognized as one of the fastest-growing healthcare tech companies (#166 on Deloitte Fast 500 in 2023), LifeMD is not just a healthcare company — it's a tech company revolutionizing healthcare.

About the Role

The Credentialing Specialist reports to the Director of Payor Enrollment, Licensing & Credentialing and is responsible for supporting all aspects of the medical licensing and credentialing processes. The Credentialing Specialist will ensure the efficient operation of medical licensing, credentialing, and payer contracts to maximize provider efficiency.

Responsibilities

• Credential/Re-credential LifeMD providers with insurance payors and/or hospitals. Maintain and update insurance credentialing and the CAQH Provider System
• Maintain credentialing matrices for all LifeMD providers and markets/states
• Provide follow-up correspondence with insurance payors on a regular basis for all credentialing matters
• Work with other LifeMD departments to facilitate the onboarding/offboarding of LifeMD providers
• Assist LifeMD providers with any ancillary credentialing, licensing or payor enrollment questions
• Obtain necessary licensure and/or privileges for LifeMD providers
• Create, maintain and update provider credentialing rosters for LifeMD
• Performs external research and conducts verification of all LifeMD licensure, malpractice and educational degrees, diplomas and certifications
• Checks insurance payor websites for accurate directory listings and performs regular updates
• Meet LifeMD expectations for payor application submission on a consistent basis

• Performs complex and confidential administrative functions including developing and typing written correspondence. Responds to routine external correspondence. Types memos, and other department forms and documents
• Handles confidential and non-routine information and maintains provider confidence and protects operations by keeping all provider and LifeMD practice information confidential
• Work independently and within a team on special and nonrecurring and ongoing projects at the request of the Director of Payor Enrollment, Licensing & Credentialing, which may include updating Excel spreadsheets or other systems, and disseminating information
• Reliability- it is an essential function of this position to report to work on time for your scheduled hours, ready for work
• Perform other related duties as required

• Credentialing Certification, Bachelor’s Degree in Business Administration/Healthcare Administration or equivalent experience
• 2+ years of relatable experience performing credentialing and administrative functions
• Certified Provider Credentialing Specialist (CPCS), Certified Medical Services Management (CPMSM) or CPES (Certified Provider Enrollment Specialist)
• Expertise in credentialing, multi-state licensing and multi-state payor enrollment functions and processes
• Excellent analytical skills with the ability to interpret and act on complex data
• Key to have knowledge of healthcare regulations and compliance requirements
• Proficiency and ability to adapt to new credentialing software
• High level of proven communication skills, including written, verbal and conceptual presentation
• Ability to work in a fast-paced, dynamic growth environment
• Creative problem solver, strategic thinker and team player who thrives in a collaborative environment
• Fantastic organizational and time management skills with high attention to detail

• Compensation: $60,000-$70,000 annually
• Health Care Plan (Medical, Dental & Vision)
• Retirement Plan (401k, Roth 401k)
• Life Insurance (Basic, Voluntary & AD&D)
• Flexible Paid Time Off
• Paid Holidays
• Short Term Disability
• Training & Development