Credentialing & Records Coordinator

Aspire Health Alliance; Braintree (MA); In loco; USD 32.000 - 38.000; Tempo pieno

Descrizione del lavoro

Aspire Health and Community Services seeks a detail-oriented HIM Records Specialist to support health information management, release of information, and credentialing processes. This role emphasizes accuracy, compliance, and collaboration with IT, Billing, and Program Managers.

The position includes on-site work with occasional travel, providing credentialing and data reporting support within a full-time, 40-hour framework. Compensation aligns with experience and licenses.

Competenze

• Demonstrated ability to learn and master basic concepts of medical record-keeping requirements.
• Excellent communications skills, written and verbal.
• Excellent customer service skills.
• Able to follow directions and work independently and as a member of a team.
• Concurrently handle multiple tasks and carry out multiple short- and long-term projects.
• Perform detailed work accurately and take initiative to learn new tasks.
• Strong analytic, critical thinking, interpersonal, and organizational skills.
• Ability to maintain confidentiality and handle highly sensitive information with discretion.
• Occasional travel to programs.

Mansioni

• Supports daily Health Information Management (HIM) operations.
• Responds to release of information requests, audits, and investigations in a timely and professional manner.
• Manages and processes paper medical records stored both on- and off-site.
• Coordinates with the off-site storage vendor to retrieve or manage records.
• Runs scheduled and ad hoc reports from the EHR system to monitor documentation completion and accuracy.
• Assists staff in understanding and using report data to improve documentation.
• Leads EHR error correction efforts and tracks resolution timelines.
• Conducts access audits and monitors usage patterns of the EHR.
• Assists in training new and existing staff on EHR functionality and documentation expectations.
• Helps develop and update training materials related to EHR and HIM procedures.
• Collaborates with IT, Billing, and Program Managers to troubleshoot and resolve documentation-related issues.
• Performs administrative support duties for credentialing processes.
• Assists in onboarding new staff by gathering and submitting required credentialing documentation.
• Serves as a liaison to the primary source verification vendor and tracks the progress of submitted credentials.
• Coordinates provider enrollment and roster management with contracted payers.
• Maintains credentialing and recredentialing records, ensuring licenses, certifications, and registrations remain current.
• Supports quality, compliance, operational, and financial initiatives through credentialing documentation and regulatory reporting.
• Assists with audits of clinical supervision documentation and compliance with organizational and regulatory requirements.
• Responds to internal and external inquiries from managers, staff, and regulatory bodies regarding credentialing.
• Contributes to department quality improvement and compliance initiatives.
• Participates in internal audits and special projects.
• Supports data validation and reporting related to quality measures and compliance indicators.

Conoscenze

Medical records basics

Communication skills

Customer service

Independent work

Multitasking

Formazione

Associate degree in health care administration or related field

Strumenti

Office 365

Descrizione del lavoro

Aspire Health and Community Services seeks a detail-oriented HIM Records Specialist to support health information management, release of information, and credentialing processes. This role emphasizes accuracy, compliance, and collaboration with IT, Billing, and Program Managers.

The position includes on-site work with occasional travel, providing credentialing and data reporting support within a full-time, 40-hour framework. Compensation aligns with experience and licenses.