Credentialing Program Assistant

Veterans Health Administration

New Orleans (LA)

Hybrid

USD 50,000 - 66,000

Full time

44 hours ago

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Job summary

Veterans Health Administration in New Orleans is seeking a Credentialing Program Assistant to support C&P operations at the VA Medical Center. You will coordinate credentialing workflows, ensure data accuracy in VetPro, and advise on provider licensure and privileging requirements.

The role requires collaboration with the C&P Manager and medical staff, with regular hours Monday–Friday and potential telework.

Qualifications

There is no educational substitution at this grade level.

Responsibilities

Ensures compliance with VHA policies, directives, memos and notices of The Joint Commission (TJC) standards, recommendations by the OIG and GAO and other auditors.
Serves as SME to LIPs and Service Chiefs regarding C&P including OPPE/FPPE; reviews VetPro reports for issues.
Identifies and researches regulations to determine corrective actions; maintains accurate provider data in VetPro.

Job description

Department: Department of Veterans Affairs

Will be assigned to the Medical Staff Office, which is under the Chief of Staff at a VA Medical Center (VAMC) and is responsible for providing administrative and technical direction and support to the credentialing and privileging (C&P) operations. The C&P Specialist is aligned to and supervised by the C&P Manager.

Key Responsibilities

Ensures compliance with VHA policies, directives, memos and notices of The Joint Commission (TJC) standards, recommendations by the Office of Inspector General (OIG) and Government Accountability Office (GAO) and other internal or external auditors and reviewers as appropriate.

Serves as the subject matter expert (SME) to LIPs and Service Chiefs regarding routine and complex matters related to C&P including provider competence for the ongoing provider practice evaluation (OPPE) and focused provider practice evaluation (FPPE). Receives and reviews VetPro reports detecting problem areas requiring further investigation.

Upon identification of a problem, researches reference materials, regulations, and standards to identify appropriate action necessary to correct the problem. Ensures accurate provider data is entered into and maintained in the VetPro computer program.

Ensures current information is present on providers relative to state licensure, Drug Enforcement Organization (DEA) license, National Practitioner Data Bank (NPDB)Continuous Query (CQ) enrollments and renewals, Federation of State Medical Boards (FSMB), documentation of professional education, specialty medical training, certifications, adverse licensure or privileging actions, initial and renewal of privileges which may affect the status of privileges granted for medical practice.

Manages provider applications (initial and renewals) for LIPs C&P within the VAMC Provides guidance and instruction to hospital staff in completing the required documentation of establishing privileges for LIPs. Assures application packages and other documents meet technical requirements per specialty of provider and assures application folder and database account (VetPro or other internal databases and spreadsheets) meet technical requirements.

Assist in implementing credentialing processes and updates; Provide guidance to staff on credentialing procedures; Identify issues requiring escalation to supervisor. Prepares agendas for credentials related meetings, ensures those involved are notified of expectations, and ensures appropriate paperwork is accomplished completely and accurately prepared for committee action. Maintains confidentiality of information in accordance with the Privacy Act in releasing information.

Participates in the required annual C&P self-assessment and if opportunities for improvement are identified, is involved in improvement efforts. Work Schedule: Monday - Friday, 7:30 am - 4:00 pm, subject to change based on the needs of the facility. Telework: This position may be authorized for telework. Telework eligibility will be discussed during the interview process. Virtual: This is not a virtual position.

Position Description/PD#: Credentialing Program Assistant/PD07625A Relocation/Recruitment Incentives: Not Authorized Critical Skills Incentive (CSI): Not Approved Permanent Change of Station (PCS): Not Authorized

Requirements & Education

There is no educational substitution at this grade level.

Which agency is hiring for this position?

This position is with Veterans Health Administration, Department of Veterans Affairs.

What is the salary for this position?

The posted pay range is $50460 – $65599/yr.

Is this position remote or telework eligible?

This position is eligible for telework.

What is the application deadline?

Applications close on 2026-10-05.

Who is eligible to apply?

This position is open under the 'Fed Transition' hiring path.