Credentialing Coordinator

Array Behavioral Care; United States; Remote; USD 60,000 - 80,000; Full time

Job summary

A leading virtual psychiatry and therapy practice is seeking a Credentialing Coordinator to manage the credentialing process for healthcare providers. This fully remote role requires a strong background in credentialing standards and excellent organizational skills. The position offers a competitive hourly rate and comprehensive benefits, including medical insurance and paid time off.

Benefits

Medical, dental, and vision insurance

401k

15 days of accrued PTO annually

8 paid holidays and 3 floating holidays

Qualifications

• At least 3 years of experience in clinical staff credentialing.
• Knowledge of TJC and NCQA standards.

Responsibilities

• Coordinate and maintain the credentialing process.
• Ensure compliance with regulatory standards.
• Respond to inquiries from clinicians and customers.

Skills

Attention to Detail

Interpersonal Skills

Organizational Skills

Time Management

Education

CPCS or CPMSM Certification

Tools

MS Office

Credentialing Software

Job description

Overview

Array Behavioral Care is the nation's leading virtual psychiatry and therapy practice. As the leading mental health provider, Array is on a mission to transform access to quality, timely behavioral health care through innovative telepsychiatry solutions and services that span the entire care continuum, from the hospital to the home. Array partners with an extensive network of hospitals, health systems, community healthcare organizations, and payors to improve access and deliver the highest quality of care to patients.

ABOUT THE ROLE

The Credentialing Coordinator (Specialist) is responsible for coordinating the credentialing process for healthcare providers, ensuring that all necessary documentation is collected, verified, and submitted in a timely manner. This role involves maintaining accurate records, ensuring compliance with regulatory standards, and providing excellent customer service to clinicians and internal partners. The ideal candidate will have a strong background in hospital and managed care credentialing standards.

WHAT YOU’LL DO

• The Credentialing Coordinator (Specialist) is responsible for assisting in, coordinating, monitoring, and maintaining the credentialing and re-credentialing process
• Ensures interpretation and compliance with the appropriate accrediting and regulatory agencies, while developing and maintaining a working knowledge of internal policies and procedures
• Processes credentialing files according to requirements in a timely manner for successful delegation and credentialing by proxy
• Utilize the credentialing database and internal systems to monitor and track status of applications and maintenance of initial and recredentialing files
• Proactively identifies issues that require additional investigation and evaluation, validates discrepancies and ensures appropriate follow-up
• Responds to inquiries from clinicians and internal and external customers on day-to-day credentialing issues as they arise
• Performs other duties as needed

WHAT WE’RE LOOKING FOR

• At least 3 years of experience directly related to clinical staff credentialing or managed care organization provider credentialing
• Knowledge of TJC and NCQA standards
• CPCS or CPMSM Certification by NAMSS preferred
• Excellent attention to detail and accuracy
• Outstanding interpersonal relationship building
• Ability to remain flexible, multitask and meet strict deadlines
• Strong organizational and time management skills
• Proficiency in using MS Office, credentialing software, and data entry systems

POSITION LOGISTICS

• 100% remote position
• Required to have a private office space in home or elsewhere for confidentiality

COMPENSATION AND BENEFITS

• The pay range for this role is $25 - $32 an hour. This information reflects the anticipated salary range for this position using current market data. The final offer will be determined based on an individual's skills, years of experience, education, capacity, licenses, and other job-related factors permitted by law.
• Medical, dental, and vision insurance, employer paid life & long-term disability insurance, additional voluntary benefits include short-term disability, voluntary employee, spousal and child life insurance, accident, critical illness, hospital, or confinement insurance and flexible spending accounts (FSA) and health savings account (HSA) contributions
• 15 days of accrued PTO annually, plus 8 paid holidays and 3 floating holidays
• 401k