Credentialing Coordinator

DAP Health; California (MO); Hybrid; USD 32,000 - 34,000; Full time

Job summary

DAP Health is seeking a Credentialing Coordinator to manage onboarding, credentialing, recredentialing, and privileging for clinical staff. You will ensure all required documents are collected, organized, and prepared for verification by the Credentialing Specialist.

Primary responsibilities include coordinating communications across departments, monitoring license expirations, and maintaining compliant credentialing logs and files. This is a fully remote role supporting diverse teams nationwide.

Qualifications

• Knowledge of healthcare regulations, including Medicare, Medicaid, and commercial insurance plans.
• Two years of experience in clinical credentialing.
• Experience with credentialing software such as MD Staff preferred.

Responsibilities

• Serve as the primary administrative contact for all new staff during onboarding.
• Coordinate communication between Credentialing, People Operations, department leaders, and external licensing or training entities.
• Request, collect, and track all required documents across all disciplines (ID, CV, licenses, certifications, education records, immunization records, etc.).
• Monitor expirations (licenses, DEA, life support certifications) and communicate with staff to obtain updates.
• Compile credentialing documents for review by the Credentialing Specialist, Department Chair, or Department Director.
• Coordinate meeting schedules, committee packet deadlines, and communication timelines; provide status updates to cross-departmental teams.
• Assist in maintaining audit-ready credentialing files to support HRSA OSV and FTCA requirements.
• Provide timely assistance to staff regarding document needs or process questions; collaborate with internal teams.

Skills

Healthcare regulations knowledge

Organizational & communication skills

Attention to detail

Microsoft Office Suite

Tools

MD Staff

Job description

Job Details

Job Location: Fully Remote - Fully Remote, CA 92262Position Type: Full TimeSalary Range: $22.73 - $25.00 HourlyJob Category: Admin - ClericalAt DAP Health, we are committed to transforming lives and advancing health equity for all. As a leading nonprofit health care provider, we deliver compassionate, high-quality care to the diverse communities of the Coachella Valley and San Diego County. Our comprehensive services range from primary care to mental health, wellness programs, and beyond, with a focus on those who are most vulnerable. Joining our team means becoming part of a passionate, innovative organization dedicated to making a meaningful impact in the lives of those we serve. If you're looking for a dynamic and purpose-driven environment, we invite you to explore the opportunity to contribute to our mission.

Job Summary

The Credentialing Coordinator supports the Credentialing Department by managing all administrative, communication, and document-collection activities related to the onboarding, credentialing, recredentialing, and privileging of clinical staff. This role ensures that all required documents are collected, organized, tracked, and prepared for verification by the Credentialing Specialist.

Supervisory Duties: None

Essential Duties/Responsibilities

Communication & Candidate or Staff Coordination

• Serve as the primary administrative contact for all new staff during onboarding
• Communicate clearly with candidates on what to expect throughout the credentialing process
• Send reminders and follow up on outstanding documents to ensure timely completion and prevent onboarding delays
• Coordinates communication between Credentialing, People Operations, department leaders, and external licensing or training entities

Document Collection & Tracking

• Request, collect, and track all required documents across all disciplines (ID, CV, licenses, certifications, education records, immunization records, etc.)
• Ensure all documents are complete, accurate, and received prior to verification by the Credentialing Specialist
• Monitor expirations (licenses, DEA, life support certifications) and communicate with staff to obtain updates
• Maintain accurate logs, spreadsheets, checklists, and credentialing databases

File Assembly & Preparation

• Compile credentialing documents for review by the Credentialing Specialist, Department Chair, or Department Director
• Organize all documents in accordance with HRSA best-practice standards for credentialing documentation.
• Ensure all required elements are present prior to formal verification steps

Workflow & Process Support

• Coordinate meeting schedules, committee packet deadlines, and communication timelines
• Support weekly cross-departmental meetings by providing status updates and identifying documentation gaps
• Helps streamline administrative workflows to reduce bottlenecks for Credentialing Specialists
• Assists in maintaining audit-ready credentialing files to support HRSA Operational Site Visits and FTCA requirements

Customer Service & Departmental Support

• Provides timely assistance to staff regarding document needs or process questions
• Collaborate with internal teams to ensure smooth onboarding and timely start dates
• Supports continuous quality improvement efforts within the credentialing department

QualificationsRequired Skills/Abilities

• Knowledge of healthcare regulations, including those related to Medicare, Medicaid, and commercial insurance plans.
• Strong organizational and communication skills.
• Attention to detail and ability to manage multiple tasks simultaneously.
• Proficient in Microsoft Office Suite

Education and Experience

• Minimum of two (2) years of experience in clinical credentialing
• Experience working with credential software such as MD Staff, preferred.

Working Conditions/Physical Requirements

• This position is Fully Remote
• This job operates in an office setting and requires frequent times of sitting, standing, repetitive motion and talking
• Ability to lift 50 pounds and move from place to place.
• Ensures compliance with policies and procedures related to safe work practice