Credentialing and Licensing Coordinator

Marin Community Clinics; Novato (CA); On-site; USD 43,930,000 - 49,594,000; Full time

Benefits offered by this job

Health insurance

Educational benefits

Paid time off

Job summary

Marin Community Clinics seeks a Credentialing and Licensing Coordinator to manage licenses, credentialing workflows, and regulatory records across MCC sites. You will review applications, verify credentials, and ensure timely renewals to support clinical staff readiness.

Role requires strong organizational skills and attention to detail, with an emphasis on collaboration with HR, Compliance, and payer enrollment. Office-based with occasional travel between MCC sites.

Qualifications

• Bachelor's degree in healthcare administration or related field; equivalent experience may be considered.
• 3 years of healthcare credentialing, licensing, or regulatory operations preferred.
• NAMSS credentialing education or certification preferred.
• FQHC or multi-site ambulatory healthcare experience and familiarity with California licensing and HRSA encouraged.

Responsibilities

• Maintain licenses, permits, registrations, and regulatory records with audit-ready files.
• Coordinate credentialing and recredentialing for licensed practitioners per MCC policy.
• Prepare credentialing files for committee review and approval processes.
• Track expirations and escalate barriers to ensure workforce readiness.
• Collaborate with HRSA scope, payer enrollment, and cross-functional teams to keep data aligned.

Skills

Organizational skills

Attention to detail

Communication

Deadline management

Bilingual English/Spanish (preferred)

Education

Bachelor's degree in healthcare administration or related field

NAMSS credentialing education or certification (preferred)

Tools

Credentialing software

Microsoft 365

Spreadsheets

Reporting tools

Job description

Overview

Marin Community Clinics, founded in 1972, is today, a multi-clinic network with a wide array of integrated primary care, dental, behavioral, specialty and referral services. As a Federally Qualified Health Center (FQHC), we provide vital health services to almost 40,000 individuals annually in Marin County. The Clinics regularly receive national awards from the Health Resources and Services Administrations (HRSA). Our Mission is to promote health and wellness through excellent, compassionate care for all.

The Credentialing and Licensing Coordinator maintains MCC's organizational licenses, permits, registrations, and regulatory records and supports initial credentialing and recredentialing for clinical staff. The position coordinates complete, timely files for review and approval, monitors expirations and renewal cycles, and escalates barriers that could affect workforce readiness or clinic operations.

Responsibilities

Licensing and Permit Administration

• Maintain an accurate inventory, renewal calendar, required postings, and audit-ready files for licenses, permits, registrations, certificates, fees, and agency correspondence.
• Coordinate applications, renewals, amendments, relocations, service changes, closures, and terminations within required timeframes .
• Support applicable California Department of Public Health ( CDPH ) , California State Board of Pharmacy, laboratory, radiologic, dental, medical-waste, hazardous-material, fire, occupancy, and local business requirements.
• Monitor agency communications and promptly elevate questions, deficiencies, or time-sensitive issues to accountable leaders and Compliance, as appropriate .
• Coordinate with HRSA scope, payer enrollment, NPI, Facilities, Finance, Pharmacy, and other owners to keep site and service information align .

Initial Credentialing and Recredentialing

• Coordinate initial credentialing and recredentialing for licensed independent practitioners and other assigned clinical workforce members in accordance with MCC policy and applicable accreditation, HRSA, and payer requirements.
• Collect and review applications, attestations, disclosures, supporting documents, and requested updates; identify omissions, inconsistencies, and items requiring follow-up.
• Complete and document required primary-source verifications, including licensure, education, training, board status, work history, references, sanctions, exclusions, malpractice history, NPDB, and DEA or CURES information when applicable.
• Monitor expiring credentials and recredentialing cycles; conduct timely outreach and elevate incomplete or overdue requirements before they affect eligibility to practice.
• Maintain accurate provider demographics, credentialing data, verification dates, documents, status, and workflow activity in the approved credentialing system.
• Protect confidential credentialing, peer-review, workforce, and provider information in accordance with MCC requirements.

Privileging and Approval Support

• Prepare complete credentialing and privileging files, summaries, reports, and agenda materials for Credentialing and Privileging Committee and other required approval bodies.
• Coordinate initial, renewed, or revised privileges so requested services, sites, competencies, and supporting documentation are clearly presented for review.
• Obtain required competency, peer-review, OPPE, FPPE, or other reappointment information from responsible clinical leaders when applicable.
• Document approvals, conditions, effective dates, expiration dates, and follow-up actions; credentialing and privileging decisions remain with authorized committees and leaders.

Records, Readiness, and Collaboration

• Maintain organized, audit-ready credentialing and licensing records and produce reports for leadership, committee, survey, audit, and operational needs.
• Coordinate with clinical leadership, Human Resources, Payer Enrollment, Compliance, Operations, Quality, and other s to resolve dependencies and maintain aligned records.
• Communicate requirements and deadlines clearly, track assigned actions, and elevate unresolved risks or delays through the defined management pathway.
• Perform other related duties and projects as assigned.

Qualifications

Education and Experience

• Bachelor's degree in healthcare administration, business, public administration, or a related field; equivalent relevant education and experience may be considered.
• Three years of healthcare credentialing, licensing, medical staff services, accreditation, regulatory operations, or related experience desired .
• Experience with primary-source verification, credentialing databases, expiration tracking, committee preparation, and confidential records.
• FQHC or multi-site ambulatory healthcare experience and familiarity with California licensing, HRSA, payer, and Joint Commission requirements preferred.
• National Association Medical Staff Services ( NAMSS ) credentialing education or certification.
• Bilingual English/Spanish skills preferred.

Required Skills And Abilities

• Strong organization, accuracy, attention to detail, follow-through, and deadline management.
• Ability to interpret requirements, identify missing or inconsistent information, and maintain defensible documentation.
• Sound judgment regarding when to proceed , verify, pause, or elevate.
• Clear written and verbal communication and ability to coordinate work across clinical and administrative teams.
• Proficiency with credentialing systems, Microsoft 365, shared repositories, spreadsheets, and reporting tools.
• Professional discretion, adaptability, and commitment to patient-centered service, integrity, and continuous improvement.

Physical Requirements And Working Conditions

• Fulfill immunization and fit for duty regulatory requirements.
• Office and clinic-based work with regular travel between MCC sites and occasional early-morning or evening meetings.
• The position routinely uses a computer and telephone; sits , stands, and walks for extended periods; and may lift or transport materials weighing up to 20 pounds. Reasonable accommodations will be provided in accordance with applicable law.
• Occasional travel to clinic locations and affiliate organizations.

Benefits

Our benefits program is designed to protect your health, family and way of life. We offer a competitive Benefits Program that includes affordable health insurance and Health Reimbursement Accounts (HRA), Dental and Vision Insurance, Educational and Continuing Education Benefits, Student Loan Repayment and Loan Forgiveness, Retirement Plan, Group Life and AD&D Insurance, Short term and Long Term Disability benefits, Professional Fee Reimbursement, Mileage and Cell Phone Reimbursement, Scrubs Reimbursement, Loupes Reimbursement, Employee Assistance Programs, Paid Holidays, Personal Days of Celebration, Paid time off, and Extended Illness Benefits.

Marin Community Clinics is an Equal Employment Opportunity Employer

Min

USD $31.89/Hr.

Max

USD $36.00/Hr.