Medical Assistant

Marin Community Clinics; Novato (CA); On-site; Full time

Job summary

An established industry player is seeking a dedicated Medical Assistant to join their compassionate care team. This role involves assisting with patient examinations, maintaining accurate health records, and ensuring a smooth patient experience. Ideal candidates will possess strong interpersonal skills and a commitment to serving diverse communities. The position offers a competitive salary and a comprehensive benefits package, including health insurance and educational support. If you are passionate about making a difference in healthcare and thrive in a collaborative environment, this opportunity is perfect for you.

Benefits

Health Insurance

Dental Insurance

Vision Insurance

Educational Benefits

Student Loan Repayment

Retirement Plan

Paid Time Off

Employee Assistance Programs

Paid Holidays

Cell Phone Reimbursement

Qualifications

• Completion of an accredited Medical Assistant program is required.
• Bilingual skills in Spanish and English are preferred.

Responsibilities

• Assist in patient examination and treatment under supervision.
• Maintain patient records and perform standard care procedures.
• Coordinate video visits and manage provider schedules.

Skills

Interpersonal Skills

Communication Skills

Bilingual (Spanish/English)

Knowledge of Patient Care Procedures

Computer Skills (MS Office)

Time Management Skills

Ability to Multitask

Education

High School Diploma

Medical Assistant Certification

CPR/BLS Certification

Tools

Electronic Health Records (EPIC, OCHIN, NextGen)

Job description

Overview

Marin Community Clinics, founded in 1972, is today, a multi-clinic network with a wide array of integrated primary care, dental, behavioral, specialty and referral services. As a Federally Qualified Health Center (FQHC), we provide vital health services to almost 40,000 individuals annually in Marin County. The Clinics regularly receive national awards from the Health Resources and Services Administrations (HRSA). Our Mission is to promote health and wellness through excellent, compassionate care for all.

The Medical Assistant will perform a wide range of duties in the clinic. Tasks primarily involve assisting in the examination and treatment of patients under the direction of a Physician, Physician Assistant and/or Family Nurse Practitioner. Their duties include greeting patients, updating patient records and performing standard care procedures. The Medical Assistant will have direct contact with patients and work closely with the Care Team. This position reports to the Medical Assistant Supervisor.

Work Schedule:

Monday, Tuesday, Wednesday, Thursday, and Friday from 8:00am - 5:00pm with flexibility to work 10:00am - 7:00pm and occasional Saturdays as required.

Hiring Bonus:

$1,000.00

Responsibilities:

• Escorts patients to the exam room and interviews patients to obtain medical information and measure their vital signs including pulse rate, temperature, height and weight.
• Consistently uses good customer service, empathy and cultural sensitivity with patients throughout their encounters.
• Administers patient screeners and adheres to care guidelines such as ACEs, PHQ, Columbia and others that may be sensitive in nature.
• Accurately and promptly records information in Electronic Health Record (EHR).
• Prepares treatment rooms for examination of patients, keeping the rooms neat and clean.
• Uploads ultrasounds, patient photos, screen questionnaires in EHR.
• Cleans and sterilizes instruments in accordance with department’s policy and OSHA guidelines.
• Works on in-box tasks sent by Provider or other members of the care team for follow up.
• Arranges and coordinates video visits between providers and patients using a telehealth visit platform and troubleshoots any technical issues with patients.
• Maintain medication supplies, checking for expiration date, and keeping exam rooms stocked.
• Operates electrocardiograph (EKG) and other equipment to administer routine CLIA waived diagnostic tests and/or calls medical facility or department to schedule patients for tests.
• Gives injections or treatments, and performs routine laboratory tests.
• Follows policies and procedures including universal precautions as defined by OSHA’s guidelines on Bloodborne Pathogens and Hazardous Materials standards.
• Participates in and adheres to Care Team processes and procedures.
• Works to demonstrate MCC’s mission and values in all aspects of job performance.
• Maintains confidentiality in strict accordance with department policy and HIPAA guidelines.
• Attends and participates in required meetings, training and educational programs.
• Performs administrative duties including checking eligibility, verifying demographics, assisting patients with filling out necessary paperwork, and making up follow-up appointments.
• Helps manage provider schedules, patient flow and provides wait time updates.
• Performs other related work as assigned.

Qualifications:

Education/Certifications and Experience:

• High school diploma or equivalent.
• Certification from an accredited Medical Assistant educational program.
• Current CPR/BLS certification from an accredited organization.
• Completion of an externship program prior to graduation of Medical Assistant program desired.
• A minimum of 0-6 months of Medical Assistant work experience post graduating from Medical Assistant program preferred.
• Prior experience working with under-served communities in a community health clinic environment highly desirable.

Required Skills and Abilities:

• Excellent interpersonal skills.
• Ability to communicate clearly and effectively with patients and others in a courteous and friendly manner at all times.
• Strong written and verbal English skills.
• Bilingual (Spanish/English) language skills preferred.
• Knowledge of patient care and examination procedures.
• Understanding of medical practices, administrative processes and organizational policies.
• Demonstrated computer skills and experience with MS Office.
• Ability to multitask in a fast-paced community clinic environment.
• Strong time management skills and attention to detail.
• Prior experience using Electronic HealthCare Records (EPIC, OCHIN, NextGen) a plus.
• Ability to work in a team environment setting.
• Flexibility / availability in schedules and shifts a plus.

Physical Requirements:

• Prolonged standing, walking, and prolonged periods sitting at desk and working on a computer.
• Must be able to lift up to 25 pounds at times and move medical equipment.
• Fine motor hand movements typical of performing standard medical procedures.
• Able to read charts, graphs and readings on medical equipment.

Benefits:

Our mission informs our approach to your benefits program. Our benefits program is designed to protect your health, family and way of life. We offer a competitive Benefits Program that includes affordable health insurance and Health Reimbursement Accounts (HRA), Dental and Vision Insurance, Educational and Continuing Education Benefits, Student Loan Repayment and Loan Forgiveness, Retirement Plan, Group Life and AD&D Insurance, Short term and Long Term Disability benefits, Professional Fee Reimbursement, Mileage and Cell Phone Reimbursement, Scrubs Reimbursement, Loupes Reimbursement, Employee Assistance Programs, Paid Holidays, Personal Days of Celebration, Paid time off, and Extended Illness Benefits.

All employees are required to be fully vaccinated for COVID-19, including current booster as a condition of employment, subject to limited exemptions. New employees are required to provide proof of being fully vaccinated for COVID-19 and boosted before the first day of employment. If you completed your primary series and early boosters, but have not received the most recent booster, you will be required to get the most recent booster and mask until completed.

MCC is an equal opportunity employer. We enthusiastically accept our responsibility to make employment decisions without regard to race, religious creed, color, age, sex, sexual orientation, gender identity, national origin, religion, marital status, medical condition, disability, military service, pregnancy, childbirth and related medical conditions, or any other classification protected by federal, state, and local laws and ordinances.

MinUSD $25.00/Yr. MaxUSD $28.00/Yr.