Creator Success Manager — TikTok Shop Growth & Partnerships

SuperOrdinary Talent LLC; West Hollywood (CA); Hybride; USD 90 000 - 110 000; Plein temps

Avantages offerts par ce poste

Career Growth

Competitive Compensation

Time Off & Flexibility

401(k) Retirement Savings

Comprehensive Healthcare

Hybrid Work Schedule

Team Perks

Résumé du poste

SuperOrdinary is hiring a Creator Success Manager to own strategy and execution of UGC video and paid creator collaborations on TikTok Shop. You will design brand collaboration strategies, coach brands on building creator communities, and run a high-throughput content pipeline from briefs to delivery.

Hybrid role partnering with Brand Partnerships, Paid Media, Ops, and Data. Expect to hit ambitious CV targets while ensuring compliance, performance, and brand safety across campaigns.

Qualifications

• 3–5 years in creator/influencer programs, UGC production, social commerce, or talent/partner success.
• Proven track record closing paid creator deals and running UGC delivery at scale.
• Strong knowledge of TikTok Shop, affiliate mechanics, Spark Ads, allowlisting, whitelisting, and short-form content.
• Hands-on experience with creator negotiations, SOWs, usage rights, and rate cards.
• Experience advising brands on strategy and building creator communities (Discord or similar).
• Strong analytical skills: Excel/Google Sheets required; Looker or Mode preferred; SQL is a bonus.
• Knowledge of FTC disclosure requirements and brand safety/IP standards.
• Negotiation; Relationship management; Verbal communication

Responsabilités

• Serve as the brand's strategic advisor on paid and UGC collaboration.
• Diagnose brands' current position and design an overall collaboration strategy including creator mix, formats, cadence, and usage strategy.
• Tie recommendations to GMV goals and coach brands to build creator communities.
• Translate performance data into actionable recommendations on assortment, promotions, bundles, timing, and creator tiering.
• Drive strategy adoption and renewals; manage production, revisions, and QA across campaigns.
• Build and grow SuperOrdinary's creator community through platforms like Discord, Lark, and WhatsApp.

Connaissances

Creator programs

UGC delivery at scale

Negotiation

Relationship management

Excel/Google Sheets

SQL (bonus)

Outils

Looker

Mode

SQL

Description du poste

SuperOrdinary is hiring a Creator Success Manager to own strategy and execution of UGC video and paid creator collaborations on TikTok Shop. You will design brand collaboration strategies, coach brands on building creator communities, and run a high-throughput content pipeline from briefs to delivery.

Hybrid role partnering with Brand Partnerships, Paid Media, Ops, and Data. Expect to hit ambitious CV targets while ensuring compliance, performance, and brand safety across campaigns.