Social Commerce Growth Lead: TikTok Shop & Creators

SuperOrdinary Talent LLC; New York (NY); On-site; USD 65,000 - 95,000; Full time

Job summary

SuperOrdinary is seeking a Social Commerce Specialist/Manager to drive day-to-day execution across social channels, especially TikTok Shop, in a flexible role that can lean analytical or creator-focused. You will own campaigns, creator partnerships, and performance analysis while coordinating with cross-functional teams to grow brand presence across marketplaces.

The role emphasizes ownership, operational rigor, and agile execution, with scope depending on experience and demonstrated ownership

Qualifications

• 1–3+ years of experience in social commerce, affiliate marketing, influencer marketing, e-commerce operations, or digital marketing.

Responsibilities

• Execute Social Commerce Campaigns: Own day-to-day execution across the TikTok Shop backend, including campaign setup, shop management and monitoring, product setup, sampling workflows in-system, content tracking, and GMV delivery.
• Drive Creator & Affiliate Operations: Manage creator outreach and communication, maintain ongoing creator relationships, and coordinate affiliate and paid collaboration programs from sourcing, briefing through posting.
• Analyze Performance & Optimize: Track key metrics (GMV, traffic, conversion, CTR, CTOR, content volume, etc.), conduct funnel analysis, and surface insights to improve performance.
• Support Brand Growth Initiatives: Executing assortment launches, promotions, pricing updates, and campaign registrations in close collaboration with the Brand Lead.
• Coordinate Cross-Functionally: Work with ads, creative, operations, and external partners to ensure smooth execution and alignment across initiatives.
• Own Reporting & Documentation: Maintain accurate performance reporting, trackers, and internal documentation; support weekly and monthly reporting for internal teams and brand partners.
• Maintain Operational Excellence: Help monitor inventory status, shop health, product listings, and campaign readiness; proactively flag risks or issues.
• Manage & Guide VAs: Oversee VA execution related to creator communication, sample management, data entry, and operational support; ensure accuracy and timeliness.

Skills

Social commerce

Affiliate marketing

Data analysis

Project management

Creator ecosystem

Tools

TikTok Shop

Shopify

Amazon

DTC

Job description

SuperOrdinary is seeking a Social Commerce Specialist/Manager to drive day-to-day execution across social channels, especially TikTok Shop, in a flexible role that can lean analytical or creator-focused. You will own campaigns, creator partnerships, and performance analysis while coordinating with cross-functional teams to grow brand presence across marketplaces.

The role emphasizes ownership, operational rigor, and agile execution, with scope depending on experience and demonstrated ownership