Creator Platform Operations & Governance Lead

Sonyinteractiveentertainmentglobal; California (MO); On-site; USD 161,100 - 241,700; Full time

Benefits offered by this job

Medical, dental, vision insurance

Matching 401(k)

Paid time off

Wellness program

Sony product discounts

Possible bonus

Job summary

Sony Interactive Entertainment is seeking a Creator Platform Operations & Governance Manager to help build operating mechanisms that connect partner insight, policy governance, product priorities and planning activity into clear decisions and accountable follow‑through.

The role supports governance forums, scales new feedback and insight processes across the creator platform business, and ensures cross‑functional alignment and timely execution across time zones.

Qualifications

• 6+ years in operations, governance, product operations, strategy operations or related functions.
• Experience managing cross-functional workflows, forums or executive operating rhythms.
• Proven ability to support globally distributed teams, anticipating stakeholder needs and keeping work moving across time zones with clear communication and strong follow-through.
• Strong judgment in ambiguous, sensitive or fast-moving environments.
• Excellent written communication, synthesis and executive-level briefing skills.
• Strong stakeholder management across senior leaders, subject matter experts and cross-functional teams.
• Highly organized, analytical and accountable, with practical risk, dependency and action tracking experience.

Responsibilities

• Operate policy governance and partner insight processes from intake through decision logging and follow-up.
• Coordinate feedback loops that collect, synthesize, route and track creator, partner and platform business input.
• Prepare concise materials framing context, impact, risks, options and recommended next steps.
• Maintain governance registers, roadmaps, backlogs, trackers, repositories and decision records.
• Support the scaling of operations by standardizing operating rhythms, strengthening cross‑functional alignment, and improving strategic follow‑through.
• Support planning cycles by organizing inputs, dependencies, timelines and follow‑through.
• Track action owners, open decisions, risks and outcomes through to closure.
• Create lightweight reporting and communications on progress, priorities and operating health.

Skills

Governance operations

Cross-functional coordination

Stakeholder management

Executive briefing skills

Written communication

Job description

Sony Interactive Entertainment is seeking a Creator Platform Operations & Governance Manager to help build operating mechanisms that connect partner insight, policy governance, product priorities and planning activity into clear decisions and accountable follow‑through.

The role supports governance forums, scales new feedback and insight processes across the creator platform business, and ensures cross‑functional alignment and timely execution across time zones.