Creator Platform Operations & Governance Lead

Sony Playstation; San Mateo (CA); Hybrid; USD 161,100 - 241,700; Full time

Benefits offered by this job

Medical, dental, vision

401(k) matching

Sony product discounts

Job summary

Sony Interactive Entertainment (SIE) is hiring a Creator Platform Operations & Governance Manager to build and run operating mechanisms that connect partner insight, policy governance and product planning into clear decisions and accountable follow‑through. You will support governance forums and scale feedback processes across the creator platform business.

The role requires experience in operations, governance or product operations and a proven ability to work with globally distributed teams

Qualifications

• 6+ years in operations, governance, product operations, strategy operations or related functions.
• Experience managing cross-functional forums or executive operating rhythms.
• Proven ability to support globally distributed teams, anticipating stakeholder needs and keeping work moving across time zones with clear communication and strong follow‑through.
• Strong judgment in ambiguous, sensitive or fast-moving environments.
• Excellent written communication, synthesis and executive‑level briefing skills.
• Strong stakeholder management across senior leaders, subject matter experts and cross-functional teams.
• Highly organized, analytical and accountable, with practical risk, dependency and action tracking experience.

Responsibilities

• Operate policy governance and partner insight processes from intake through decision logging and follow‑up.
• Coordinate feedback loops that collect, synthesize, route and track creator, partner and platform business input.
• Prepare concise materials framing context, impact, risks, options and recommended next steps.
• Maintain governance registers, roadmaps, backlogs, trackers, repositories and decision records.
• Support the scaling of operations by standardizing operating rhythms, strengthening cross‑functional alignment, and improving strategic follow‑through.
• Support planning cycles by organizing inputs, dependencies, timelines and follow‑through.
• Track action owners, open decisions, risks and outcomes through to closure.
• Create lightweight reporting and communications on progress, priorities and operating health.

Skills

6+ yrs ops

Cross-functional workflows

Global teams

Executive briefing

Stakeholder mgmt

Risk tracking

Education

Bachelor's degree

Job description

Sony Interactive Entertainment (SIE) is hiring a Creator Platform Operations & Governance Manager to build and run operating mechanisms that connect partner insight, policy governance and product planning into clear decisions and accountable follow‑through. You will support governance forums and scale feedback processes across the creator platform business.

The role requires experience in operations, governance or product operations and a proven ability to work with globally distributed teams