Creator Partnerships Solutions Lead

Meta; New York (NY); On-site; USD 105,000 - 153,000; Full time

Benefits offered by this job

Bonus

Equity

Benefits

Job summary

Meta is seeking a Partner Solutions Manager to support Creator Partnerships across North America, driving product adoption, operational efficiency, and business value for Meta and its partners.

You will collaborate with Strategic Partner Managers and cross-functional teams to analyze performance, share insights, and co-manage relationships across Creator, Media, and Public Figure industries, helping accelerate success for all stakeholders.

Qualifications

• 4+ years of experience in account management, strategy and operations, digital marketing, social media, partner management, or project management.
• Experience in data analysis, reporting and forecasting, turning data into meaningful narratives.
• Experience working autonomously with a track record of taking initiative.
• Experience with using Facebook, Instagram, Threads and Meta AI to help partners or clients reach their goals.

Responsibilities

• Collaborate with internal stakeholders to develop and implement strategies and programs that drive product adoption and partner business value through Meta's family of apps
• Collaborate with Strategic Partner Managers to analyze the performance of partner accounts and pages to identify areas of improvement and opportunities for product adoption
• Provide regular reports on partner performance, goal tracking, market trends and forecasting to identify potential challenges or opportunities for the in-market team
• Support managed partners with product education, partner deep-dives, escalation management, product consultations, and liaise with internal stakeholders to propose solutions
• Support product go-to-market efforts by working with partners and internal teams on product launches and tests, coordinating access, education, product feedback and measurement
• Share product expertise and educate partners on best practices and new products to help them accelerate their growth, serving as a product specialist for internal partnerships teams
• Work closely with cross-functional teams in Ops, Policy and Comms to manage partner escalations related to monetization, content strategy and account access
• Act as an internal advocate on behalf of partners with cross-functional teams and collaborate with regional counterparts to build solutions at scale
• Leverage data-led insights and narratives to help drive strategic decision-making, proactively synthesizing findings and developing recommendations

Skills

Account management

Strategy

Operations

Data analysis

Forecasting

Cross-functional collaboration

Job description

Meta is seeking a Partner Solutions Manager to support Creator Partnerships across North America, driving product adoption, operational efficiency, and business value for Meta and its partners.

You will collaborate with Strategic Partner Managers and cross-functional teams to analyze performance, share insights, and co-manage relationships across Creator, Media, and Public Figure industries, helping accelerate success for all stakeholders.