Creative Studio Project Manager — Gen AI & Workflow Leader

oliverusa; Chicago (IL); On-site; USD 94,000 - 105,000; Full time

Job summary

OLIVER, part of The Brandtech Group, seeks a Project Manager for the GSS team in Chicago to drive workflow from intake to delivery. You will coordinate with the creative and account teams to triage briefs, assign tasks, and monitor progress for timely outcomes.

You will build expertise across GSS and TCF capabilities, track client satisfaction metrics, and ensure compliance and asset delivery standards.

Qualifications

• Experience in project management, traffic management, or studio operations within a creative/marketing environment.
• Strong organisational and detail-oriented capabilities for multiple concurrent jobs.
• Clear, confident communication to brief teams and manage expectations.
• Familiarity with digital asset management platforms; Bynder is an advantage.

Responsibilities

• Lead end-to-end workflow management for the GSS team, including job intake, task allocation, timeline management, and delivery tracking.
• Provide daily clarity on priorities and task lists to the creative team to maintain high-quality output.
• Support the Senior Account Manager with brief triage and proper routing of jobs to resources.
• Develop knowledge of capabilities and capacity across GSS and TCF teams for smarter resourcing.
• Track CSAT and delivery metrics, sharing insights with stakeholders to drive improvement.
• Ensure OMG compliance across all deliverables.
• Oversee final asset uploads to Bynder with quality and naming standards prior to delivery.
• Identify process improvements to increase delivery efficiency and reduce turnaround time.
• Serve as a communication bridge between creative teams and account leadership to flag risks and resolve issues.

Skills

End-to-end project mgmt

Traffic management

Studio operations

Organisational skills

Clear communication

DAM familiarity/Bynder

Delivery metrics tracking

OMG compliance

Gen AI workflow

Tools

Bynder

Job description

OLIVER, part of The Brandtech Group, seeks a Project Manager for the GSS team in Chicago to drive workflow from intake to delivery. You will coordinate with the creative and account teams to triage briefs, assign tasks, and monitor progress for timely outcomes.

You will build expertise across GSS and TCF capabilities, track client satisfaction metrics, and ensure compliance and asset delivery standards.