Creative Studio Operations Lead: Workflow & Delivery

Nemours; Orlando (FL); On-site; USD 95,000 - 125,000; Full time

Job summary

Nemours is seeking a Creative Studio Operations Lead to orchestrate the resourcing and flow of work across our in-house studio for marketing, design, and digital experiences. You will own intake, prioritization, routing, timelines, and end-to-end delivery, serving as the primary link between creative teams and internal stakeholders while driving operational excellence.

Collaborate with studio leadership and the Project Services & Operations team to optimize workflows, implement process

Qualifications

• Bachelor's degree in Marketing, Communications, Business Administration, Healthcare Administration, or related field.
• 5+ years in creative operations, traffic or studio operations within marketing/agency environments.
• Experience managing creative intake, prioritization, and deliverable timelines across concurrent projects.
• Experience with cross-functional teams and stakeholder collaboration to deliver integrated marketing initiatives.
• Experience overseeing agency and vendor relationships and project coordination.
• Experience leading editorial review processes and editorial calendar management.
• Fluency with work management platforms such as Jira and ability to leverage reporting to optimize operations.

Responsibilities

• Coordinate project and request intake; route requests based on priorities, capacity, and needs.
• Partner with leadership to prioritize work and allocate resources.
• Manage timelines, milestones, dependencies, and end-to-end workflow to delivery.
• Serve as liaison between Creative Studio teams and stakeholders with updates and issue resolution.
• Ensure adherence to processes, reviews, and governance requirements.
• Monitor capacity and workload to optimize resource utilization and timelines.
• Identify operational challenges and implement process improvements for efficiency.
• Support agency and vendor management, including coordination and delivery oversight.
• Lead editorial review team; manage content approvals and editorial calendar.
• Collaborate with leadership to implement departmental initiatives and reporting.
• Manage the studio’s operating budget.

Skills

Creative operations

Project management

Vendor management

Editorial workflows

Cross-functional collaboration

Education

Bachelor's degree (Marketing/Communications/Business)

Tools

Jira

Job description

Nemours is seeking a Creative Studio Operations Lead to orchestrate the resourcing and flow of work across our in-house studio for marketing, design, and digital experiences. You will own intake, prioritization, routing, timelines, and end-to-end delivery, serving as the primary link between creative teams and internal stakeholders while driving operational excellence.

Collaborate with studio leadership and the Project Services & Operations team to optimize workflows, implement process