Lead, Creative Studio Operations & Workflow

Nemours; Wilmington (NC); Presencial; USD 110.000 - 170.000; Jornada completa

Descripción de la vacante

Nemours Creative Studio is seeking a seasoned Operations Lead to manage intake, routing, and prioritization of creative work. You will coordinate timelines, milestones, dependencies, and end-to-end workflows, while serving as the main liaison between studio teams and internal marketing stakeholders.

The role emphasizes process improvements and governance adherence. Lead editorial review processes and partner with leadership to optimize resource allocation, reporting, and vendor relationships,

Formación

• Bachelor's degree required; Master's preferred.
• CAPM, PMP or equivalent certification; must be obtained within 12 months of hire if not held at time of employment.
• PMP certification in creative operations, workflow management, or change management encouraged.
• Minimum 5 years in creative operations/traffic/project/studio roles in marketing/creative/agency.
• Experience managing creative intake, prioritization, resources, and timelines across multiple projects.
• Experience supporting cross-functional creative teams and partnering with stakeholders.
• Experience overseeing agency and vendor relationships and delivery management.
• Experience leading editorial review processes and editorial calendar management.
• Experience using performance data and workflow metrics to drive improvements.
• Fluency with work management platforms like Jira.

Responsabilidades

• Coordinate creative project and request intake and route requests to appropriate resources based on priorities, capacity, and business needs.
• Partner with Creative Studio leadership to facilitate project and workflow prioritization and resource allocation decisions.
• Manage timelines, milestones, dependencies, and deliverables intake, scoping scheduling and resourcing and end-to-end workflow through final delivery.
• Serve as the primary liaison between Creative Studio teams and stakeholders, providing clear communication, status updates, and issue resolution.
• Ensure adherence to established creative processes, review workflows, and organizational governance requirements.
• Monitor team capacity and workload across creative disciplines to optimize resource utilization and delivery timelines.
• Identify operational challenges and recommend process improvements that enhance efficiency, transparency, and accountability across the studio.
• Support agency and vendor management, including project coordination, delivery oversight, and relationship management.
• Lead the Editorial Review Team, managing review workflows, content approvals, and editorial calendar planning to ensure timely execution.
• Partner with Project Services and Operations leadership to implement departmental initiatives, reporting, and workflow enhancements.
• Manage the studio's operating budget.

Educación

Bachelor's degree in Marketing, Communications, Business Administration, Healthcare Administration, or a related field

Master's degree in a related discipline

Herramientas

Jira

Descripción del empleo

Nemours Creative Studio is seeking a seasoned Operations Lead to manage intake, routing, and prioritization of creative work. You will coordinate timelines, milestones, dependencies, and end-to-end workflows, while serving as the main liaison between studio teams and internal marketing stakeholders.

The role emphasizes process improvements and governance adherence. Lead editorial review processes and partner with leadership to optimize resource allocation, reporting, and vendor relationships,