Creative Studio Operations Lead - Drive Workflow

Nemours in; Wilmington (DE); On-site; USD 120,000 - 160,000; Full time

Job summary

Nemours Children's Health seeks a Creative Studio Operations Lead (Finance) to oversee the in-house creative studio, ensuring efficient intake, routing, and delivery of marketing and design work. You will partner with studio leadership to allocate resources, manage timelines, and drive workflow improvements across multiple concurrent projects.

You will lead editorial and content review processes, coordinate with stakeholders, and manage agency/vendor relationships while monitoring budgets and

Qualifications

• Bachelor’s degree required; master’s preferred.
• CAPM or PMP certification; must be obtained within 12 months of hire if not held at time of employment.
• PMP certification in creative operations/workflow/change management preferred.
• Minimum of five years of experience in creative operations/traffic management/project management/studio operations in a marketing/creative/agency environment.
• Experience managing creative intake, prioritization, resource allocation, and deliverable timelines across multiple projects.
• Experience supporting cross-functional creative teams and partnering with stakeholders on integrated marketing initiatives.
• Experience overseeing agency and vendor relationships, project coordination, and delivery management.
• Experience leading editorial review processes and calendar management.
• Experience using performance data and workflow metrics for resourcing and process improvements.
• Fluency with work management platforms such as Jira; ability to leverage reporting features.

Responsibilities

• Coordinate project and request intake and route to resources based on priorities and capacity.
• Collaborate with Creative Studio leadership on prioritization and resource allocation decisions.
• Manage timelines, milestones, dependencies, and end-to-end workflow through final delivery.
• Act as liaison between Creative Studio teams and stakeholders with clear status updates.
• Ensure adherence to established creative processes and governance.
• Monitor team capacity to optimize utilization and delivery timelines.
• Identify operational challenges and recommend process improvements.
• Support agency and vendor management, including coordination and oversight.
• Lead editorial review and calendar management to ensure timely execution.
• Partner with leadership to implement initiatives, reporting, and workflow enhancements.
• Manage the studio's operating budget.

Education

Bachelor's degree in Marketing, Communications, Business Administration, Healthcare Administration, or a related field

CAPM or PMP certification

PMP Certification (creative operations/workflow/change management)

Tools

Jira

Job description

Nemours Children's Health seeks a Creative Studio Operations Lead (Finance) to oversee the in-house creative studio, ensuring efficient intake, routing, and delivery of marketing and design work. You will partner with studio leadership to allocate resources, manage timelines, and drive workflow improvements across multiple concurrent projects.

You will lead editorial and content review processes, coordinate with stakeholders, and manage agency/vendor relationships while monitoring budgets and