Creative Repair Technician Apprentice

Surface Experts - Flower Mound; Flower Mound (TX); On-site; USD 24,796 - 34,440; Full time

Benefits offered by this job

Health insurance

Paid time off

Company car

Free uniforms

Training & development

Job summary

Surface Experts - Flower Mound is seeking a hands-on technician to perform on-site repairs with creativity and care. You will work independently, deliver great customer service to tenants and managers, and drive a branded company vehicle as needed. Training and ongoing support ensure you grow in a small-business environment.

The role emphasizes color matching, problem solving, and using our CRM/Dispatch tool to log progress, with daily tasks typically under an hour per repair.

Qualifications

• Experience using hands-on skills in construction, manufacturing, painting, or related hobbies.
• Ability to see, distinguish, and replicate colors; color matching is integral.
• Must have a valid driver's license.

Responsibilities

• In the field daily: complete 4+ on-site repairs.
• Deliver world-class customer service to tenants and property managers.
• Update repairs progress in the CRM/Dispatch tool.
• Communicate with the support team for questions.
• Follow the 5-step repair process.
• Use each tool in your personal tool-kit.
• Problem-solve repairs with creativity.

Skills

Manual dexterity

Color matching

Valid driver's license

Tools

CRM/Dispatch tool

Job description

Benefits

• Health insurance
• Paid time off
• Company car
• Free uniforms
• Training & development

We Offer

• Pay range of $18 to $25 per hour: includes base pay and performance-based bonuses.
• Company Car: each technician drives a branded company vehicle for job duties.
• Tools Provided: all necessary tools and products are provided.
• Paid Time Off: paid holidays and accrued vacation days.
• Paid Training: includes onboarding, one-week new hire training, and ongoing surface repair training.
• Ongoing Support & Help Line: Technician Support Team on call to assist with questions.
• Good Work/Life Balance: no required nights or weekends.
• Small Business Culture: local business owner works closely with teams and conducts weekly check-in meetings with teams.
• Supportive Work Environment: team celebrates achievements and collaborates in their approach to problem-solving.

Overview

Do you like working with your hands and enjoy variety in your work? Surface Experts Technician might be the job for you! We are looking for someone who is comfortable using their creativity to problem‑solve repairs, works well independently, takes pride in delivering high-quality work, and represents the company well with customers, while working on repairs that typically take less than an hour.

Requirements

• Experience working with your hands - relevant experience could be in construction, manufacturing, painting, or even a personal hobby.
• Must be able to see, distinguish, and replicate colors: familiarity with color and color-matching is integral to our process.
• Must have a valid driver's license.

Duties

• In the field daily: generally complete 4 or more creative repairs on‑site each day
• Display world‑class customer service for tenants and property management staff
• Update progress on repairs by entering information and notes on our CRM/Dispatch tool
• Communicate with the support team with questions
• Understand and utilize our unique 5‑step repair process
• Employ each tool in your custom tool‑kit
• Problem‑solve repairs with creativity

Hiring Process

• Within 24 hours: a live team member will reach out to all applicants
• Within 48 hours: we’ll schedule an in‑person interview
• Within 7 days: the hiring process is typically complete, and we celebrate your first day with a team lunch

About Surface Experts

Surface Experts is an all‑inclusive surface repair service provider. We repair minor damage to surfaces like floors, countertops, bathtubs, cabinets, appliances, furniture, elevator panels…almost everything! Most repairs are simple and smaller than a dinner plate, yet our competition focuses on complete resurfacing. Our objective is to deliver a positive customer experience and cultivate lasting relationships. We focus on saving our customers time, money, and materials that would otherwise end up in a landfill.