Creative Repair Specialist

Surfaceexperts; Houston (TX); On-site; USD 35,000 - 50,000; Full time

Benefits offered by this job

Performance-based bonuses

Company car

Free uniforms

Paid time off

Training & development

Wellness resources

Job summary

A local hard surface repair company is seeking a technician who enjoys working creatively with their hands. The role involves completing repairs on-site, providing excellent customer service, and following a unique repair process. Ideal candidates will have some hands-on experience, be able to distinguish colors, and enjoy problem-solving in various environments. This position offers a balanced work-life schedule with no nights or weekends, along with training and mentorship opportunities.

Qualifications

• Experience in manual labor such as construction, manufacturing, painting, or sculpting is beneficial.
• Ability to distinguish and replicate colors is a key requirement.

Responsibilities

• Complete 4 or more creative repairs on-site each day.
• Provide excellent customer service and update repair progress in the CRM tool.
• Follow a 5-step repair process and master tools in your kit.

Skills

Hands-on experience doing manual work

Familiarity with color matching

Customer service skills

Job description

Benefits

• Bonus based on performance
• Company car
• Free uniforms
• Paid time off
• Training & development
• Wellness resources

Do you enjoy making things using your hands? Have hobbies that involve color or 3-D art? Like finding ways to be creative in different areas? Becoming a Surface Experts Technician could pair your interests perfectly with your job! Take advantage of an artistic outlet as your work creatively to complete repairs, usually in an hour or less.

A Day in the Life of a Surface Experts Technician: https://www.youtube.com/watch?v=vJ0nCFdtqqs

We Offer

• Base Salary + Bonus Opportunity: Performance-based bonuses starting on day 1
• Great Work/Life Balance: No required overtime, no nights, no weekends
• Paid New Hire Training: Onboarding includes learning alongside a trained technician
• Tools Included: All necessary tools and products are provided
• Learn a New Trade: Develop skills in a brand-new emerging trade
• Supportive Work Environment: Team celebrates achievements and collaborates in their approach to problem-solving
• Small Business: Local business with an owner who works alongside the team each day
• Mentorship Opportunities: Ongoing repair training and career development
• Dedicated Help Lines: Technician Support Team on call to assist with questions

Duties

In the Field Daily

• Complete 4 or more creative repairs on-site each day
• Perform work on-location while displaying good customer service and communication
• Problem-solve with repairs in a variety of settings like apartments, hotels, moving sites, construction sites, etc.

Customer Service and Communication

• Treat tenants and staff with exceptional customer service
• Update progress on repairs by entering information and notes on our CRM/Dispatch tool
• Problem-solve alongside our designated Support Team for any issue

Follow Repair Process

• Learn and integrate our one-of-a-kind 5-step process into your creative routine
• Master each instrument and tool in your personalized tool-kit
• Flex your artistic talents – each repair requires a unique solution

Qualifications

• Hands-on experience doing some form of manual work – From construction and manufacturing, to painting or sculpting.
• A background in facilities maintenance is helpful but not a deal breaker.
• Must be able to see, distinguish, and replicate colors – A familiarity with color and color matching is integral to our process.

About Surface Experts

Surface Experts is a comprehensive hard surface repair company. We can fix minor damages to many surfaces including Bathtubs, Cabinets, Floors, Appliances, Countertops, Furniture, Elevator Panels … you name it!