Creative Operations Project Manager Remote US

Tbwa Chiat/Day Inc; Boston (MA); Remote; USD 70,000 - 110,000; Full time

Job summary

Join a dynamic and innovative team at a fast-growing personal care brand as a Creative Operations Project Manager. In this pivotal role, you will lead the optimization of creative workflows, ensuring efficiency and high-quality execution of brand campaigns. This position requires a detail-oriented expert who thrives in a fast-paced environment, capable of fostering collaboration across teams. You will drive strategic initiatives, mentor junior team members, and play a crucial role in the successful launch of new products. If you are passionate about creative operations and eager to make an impact, this is the perfect opportunity for you.

Benefits

Medical, dental, and vision coverage

Equity in Harry’s

Flexible time off and working hours

Wellness and L&D stipends

Sabbatical after 5 years

Parental leave

Fun team events

Free products from all brands

Qualifications

• 8+ years in creative operations or project management, ideally in consumer brands.
• Expertise in project management tools and creative tools required.

Responsibilities

• Optimize creative workflows for brand campaigns and product marketing.
• Lead project management for new product launches and ensure alignment.

Skills

Project Management

Creative Operations

Strategic Thinking

Problem Solving

Collaboration

Attention to Detail

Education

Bachelor's Degree

Tools

ClickUp

Asana

Monday.com

Smartsheet

Adobe Creative Suite

Job description

Lume is on a mission to normalize body odor beyond the pits and provide people with outrageously effective solutions so they never have to think twice about odor! Our Whole Body Deodorants can be used for any unwanted odor—from pits, to privates and beyond. It’s doctor-developed, made with skin-safe ingredients that are gentle enough for the most sensitive parts and clinically proven to control any external B.O. for 72 hours. In 2023, we launched a men’s line called Mando. Mando uses the same technology as Lume but has different scent profiles.

We are a 6-year-old fast growing, omni-channel deodorant and personal care brand that’s transforming the way that humans do hygiene. We joined forces with Harry’s, another disruptive brand with great people and infrastructure, to accelerate our growth. We are a team of self-starters that roll up our sleeves and get it done. Our style is collaborative and very fast-paced so an adaptive personality is a must.

Position Overview:

Lume Deodorant is seeking a Creative Operations Project Manager to lead and optimize creative workflows for both Lume and Mando, our men’s line. This strategic role will drive efficiency, ensure flawless execution of creative projects, and support cross-functional teams in delivering high-quality brand campaigns, packaging, in-store marketing (ISM), and have an understanding of digital creative assets management.

The ideal candidate is an expert in creative operations, thrives in fast-paced environments, and has a strong problem-solving mindset. They are highly detail-oriented, with an exceptional eye for design and quality control while also fostering a culture of collaboration and process optimization across teams.

Key Responsibilities:

Creative Operations & Process Optimization

• Own and optimize creative workflows across Lume and Mando, ensuring scalability and efficiency across all projects (print, packaging, digital, ISM, and brand campaigns).
• Establish best-in-class project management frameworks that improve transparency, accountability, and speed-to-market.
• Implement quality control processes to ensure creative excellence, adherence to brand guidelines, and production readiness.
• Identify bottlenecks and inefficiencies, proactively recommending and implementing solutions.

Project & Resource Management

• Oversee end-to-end go-to-market timelines for new product launches, ensuring alignment across marketing, product development, and sales teams.
• Partner with internal and external creative teams to ensure seamless execution of brand campaigns and product marketing materials.
• Lead project intake, prioritization, and capacity planning, ensuring teams are working on the highest-impact initiatives.
• Manage external vendor relationships, including creative agencies and production partners, ensuring high-quality and timely execution.

Cross-Functional Collaboration & Leadership

• Work closely with marketing, brand, product development, and retail teams to define project objectives and drive execution.
• Be the trusted operational leader, ensuring clear communication, alignment, and accountability across teams.
• Mentor and develop junior team members, fostering a culture of excellence, collaboration, and continuous improvement.

Qualifications:

• 8+ years of experience in creative operations, project management, or related roles, ideally within consumer brands.
• Proven ability to lead and optimize creative operations across multiple brands and complex workstreams.
• Deep expertise in project management tools (e.g., ClickUp, Asana, Monday.com, Smartsheet) and familiarity with creative tools (e.g., Adobe Creative Suite).
• Strong strategic thinking skills—ability to align creative operations with broader company goals and drive continuous improvement.
• Highly organized and detail-oriented, with a strong eye for design and quality control.
• Exceptional communication and collaboration skills—must be able to work cross-functionally and influence stakeholders at all levels.
• Thrives in fast-paced, evolving environments—ability to adapt to change, problem-solve proactively, and drive solutions forward.

Qualities that describe you:

• Humble and collaborative – You bring expertise but leave ego at the door. You’re easy to work with, a great partner, and open to diverse perspectives.
• Proactive and strategic thinker – You can see around corners, anticipate challenges, and pair every problem with actionable solutions.
• Agile and adaptable – You thrive in dynamic environments and can pivot quickly without losing focus.
• Quality obsessed – You have a high design IQ and hold teams accountable for producing world-class creative.
• Kind and people-centric – You believe that kindness is a superpower and foster positive relationships across teams.

Benefits and perks

• Medical, dental, and vision coverage
• Equity in Harry’s
• Flexible time off and working hours
• Wellness and L&D stipends
• 4 weeks sabbatical after 5 years, 6 weeks after 10 years, and 8 weeks after 15 years
• Up to 20 weeks of pregnancy leave and up to 16 weeks of parental leave
• Fun IRL and virtual events including happy hours, team building events, and parties on our rooftop
• Free products from all of our brands

Harry’s is committed to bringing together individuals from different backgrounds and perspectives. We strive to create an inclusive environment where everyone can thrive, feel a sense of belonging, and do great work together.

Harry’s is an Equal Opportunity Employer, providing equal employment and advancement opportunities to all individuals. We recruit, hire and promote into all job levels the most qualified applicants without regard to race, color, creed, national origin, religion, sex (including pregnancy, childbirth and related medical conditions), parental status, age, disability, genetic information, citizenship status, veteran status, gender identity or expression, transgender status, sexual orientation, marital, family or partnership status, political affiliation or activities, military service, domestic violence victim status, arrest/conviction record, sexual or reproductive health decisions, caregiver status, credit history immigration status, unemployment status, traits historically associated with race, including but not limited to hair texture and protective hairstyles or any other status protected under applicable federal, state and local laws. Harry’s commitment to providing equal employment opportunities extends to all aspects of employment, including job assignment, compensation, discipline and access to benefits and training.

We respect the laws enforced by the EEOC and are dedicated to going above and beyond in fostering diversity across our company.

Lume is committed to bringing together individuals from different backgrounds and perspectives. We strive to create an inclusive environment where everyone can thrive, feel a sense of belonging, and do great work together. As an equal opportunity employer, we prohibit any unlawful discrimination against a job applicant on the basis of their race, color, religion, veteran status, sex, parental status, gender identity or expression, transgender status, sexual orientation, national origin, age, disability or genetic information. We respect the laws enforced by the EEOC and are dedicated to going above and beyond in fostering diversity across our company.