Creative Operations & Process Specialist

Dear Beni®; Sheboygan (WI); On-site; USD 32,000 - 42,000; Full time

Job summary

Dear Beni seeks a highly organized, detail-oriented professional to support our small, creative business. You will manage clerical tasks, fulfillment, and accounting tasks while maintaining high standards of accuracy and efficiency.

You will also assist with customer outreach, direct-mail campaigns, and trade shows, contributing to seamless operations and growth in a fast-paced, analog product environment.

Qualifications

• Detail-oriented and efficient, able to manage multiple tasks with deadlines.
• Strong organizational skills and disciplined workflow.
• Experience creating process documents or quality standards is a bonus.

Responsibilities

• Order Fulfillment - pull, pack, and ship orders with care.
• Accounting - enter sales orders, send invoices, process payments, and record expenses.
• Sales and Customer Service - assist with outreach and lead generation.
• Direct-Mail Assistance - prepare and ship sample packages and other direct-mail campaigns.
• Trade Show Preparation - pack supplies for annual trade shows.
• Quality Control - inspect new products and document defects for suppliers' review.
• Inventory Management - receive new inventory and perform annual counts.
• Supply Replenishment - monitor shipping and studio supplies; replenish when low.
• Vendor Communication - assist with vendor coordination.
• Administrative Support - provide various administrative tasks.

Skills

Detail-oriented

Organized

Critical Thinking

Creative problem-solving

Communication

Tech savvy

Process documentation

Education

High school diploma or equivalent

Some college preferred

Job description

Dear Beni seeks a highly organized, detail-oriented professional to support our small, creative business. You will manage clerical tasks, fulfillment, and accounting tasks while maintaining high standards of accuracy and efficiency.

You will also assist with customer outreach, direct-mail campaigns, and trade shows, contributing to seamless operations and growth in a fast-paced, analog product environment.