Creative Business Operations Associate

Dear Beni®; Sheboygan (WI); On-site; USD 32,000 - 42,000; Full time

Job summary

Dear Beni seeks a highly organized, detail-oriented professional to support our small, creative business. You will manage clerical tasks, fulfillment, and accounting tasks while maintaining high standards of accuracy and efficiency.

You will also assist with customer outreach, direct-mail campaigns, and trade shows, contributing to seamless operations and growth in a fast-paced, analog product environment.

Qualifications

• Detail-oriented and efficient, able to manage multiple tasks with deadlines.
• Strong organizational skills and disciplined workflow.
• Experience creating process documents or quality standards is a bonus.

Responsibilities

• Order Fulfillment - pull, pack, and ship orders with care.
• Accounting - enter sales orders, send invoices, process payments, and record expenses.
• Sales and Customer Service - assist with outreach and lead generation.
• Direct-Mail Assistance - prepare and ship sample packages and other direct-mail campaigns.
• Trade Show Preparation - pack supplies for annual trade shows.
• Quality Control - inspect new products and document defects for suppliers' review.
• Inventory Management - receive new inventory and perform annual counts.
• Supply Replenishment - monitor shipping and studio supplies; replenish when low.
• Vendor Communication - assist with vendor coordination.
• Administrative Support - provide various administrative tasks.

Skills

Detail-oriented

Organized

Critical Thinking

Creative problem-solving

Communication

Tech savvy

Process documentation

Education

High school diploma or equivalent

Some college preferred

Job description

Are you a "list" person?Do you love checking things off your lists?Do you pay attention to details, yet swiftly get "ship" done?Can you juggle many details simultaneously, without losing sight of deadlines?Are you obsessed with order & organization?Are you curious about creative small businesses?If so, we want to hear from you.We seek a highly systematic self-starter, who can help take our business to the next level.

Who We Are

Dear Beni is a modern stationery brand reinventing the way individuals write.We specialize in interactive, laser-cut greeting cards, changing the experience of writing & receiving.We are also entering the wellness space, exploring next-generation gratitude & self-awareness tools.Our products are strictly analog in a digital world.We recognize the threat digital lifestyles present to well-being.Our mission is to counter this threat with "analog" products that enrich, support, & strengthen connections.

We are also designers at heart.We explore the unexpected.Innovation is our middle name, and "thoughtful" design (which furthers connection) is at the forefront of everything we do.We live for delight and connection.

Responsibilities

• Order Fulfillment - pull, pack, & ship orders (with love & care)
• Accounting - enter sales orders, send invoices, process payments, & record expenses
• Sales & Customer Service - assist with customer outreach & lead generation
• Direct-Mail Assistance - prepare & ship sample packages & other direct-mail campaigns
• Trade Show Preparation - prepare & pack supplies for annual trade shows
• Quality Control - inspect new products & document defects for suppliers' review
• Inventory Management - receive new inventory & do physical counts annually
• Supply Replenishment - monitor shipping & studio supplies; replenish when low
• Vendor Correspondence - occasionally assist with vendor communication & coordinating
• Administrative Assistance - occasionally help with various administrative tasks

*Schedule & hours are flexible & negotiable

Whom We Seek

• Detail-oriented & efficient - work swiftly while not overlooking details
• Highly organized - skilled at deploying structure & discipline for productive workflow
• Critical thinker - see the big picture & proactively take action to reach end goals
• Creative problem-solver - have a "can-do" attitude & get creative when obstacles arise
• Open communicator - comfortable seeking clarity if expectations seem unclear
• Computer/tech savvy - comfortable learning new software & leveraging for streamlined process
• Experience with creating process documents & quality standard documents is a bonus
• High school diploma & some college preferred; however, we will consider any background

This opportunity is perfect for:

• Someone interested in learning firsthand what it takes to run a small, creative business
• Someone who feels a sense of accomplishment through clerical tasks
• Someone who cares about operational excellence

Potential growth opportunities (if candidate is capable/interested):

• Digital Marketing - help with social media & digital asset development; gain exposure & contribute to marketing strategies
• Sales Management - become a bigger player in sales growth initiatives & strategies