Creative Operations Manager: Scale Campaigns & Automation

RiseMe; Washington; On-site; USD 120,000 - 180,000; Full time

Benefits offered by this job

Medical, dental, vision insurance

401(k) with employer match

Tuition reimbursement

Job summary

Starbucks Coffee Company is seeking a Manager, Creative Operations to develop and optimize go-to-market processes, ensuring flawless execution of complex creative projects. You will focus on automation, processes, tools, and cross-functional collaboration to scale communications.

The role requires leadership to drive adoption of new ways of working, agility, continuous improvement, and growth mindset within the creative practice.

Qualifications

• Compelling presentation skills, persuasive and succinct oral, written, and email skills.
• Strong problem solving and analytical abilities with ability to think outside the box.
• Ability to execute vendor management processes and understand digital production and operations vendors.
• Ability and willingness to adopt new technologies quickly; interest in technology and digital innovation.
• 5-8+ years of experience in the field or related skills.
• BA/BS with concentration in business, marketing, technology or similar field required.

Responsibilities

• Develop and update integrated plans including deliverables, milestones, risks and investment.
• Communicate creative requirements and direction to operations teams as liaison across functions.
• Execute multiple project deliverables, timelines and manage production schedules and approvals.
• Use marketing technology, tools and processes to execute day-to-day creative and production design projects.
• Test new tool features to maximize return on existing technology investments.
• Refine creative operations models to improve end-to-end processes with leadership and partners.
• Collaborate across stakeholder teams to develop operational requirements for new processes and tools.
• Lead by example, build relationships, share best practices, and mentor team members.
• Demonstrate deep knowledge of Marketing, Marketing Technology, Product and Creative functions.
• Understand traditional and non-traditional production across print, packaging, web, digital, video, etc.
• Ensure creative direction is communicated to production/technical teams; liaison across areas.
• Manage moderately to highly complex creative projects & programs independently or with support.

Skills

Presentation skills

Problem solving

Vendor management

Tech adaptability

Experience 5-8+ years

BA/BS degree

Education

BA/BS in business, marketing, technology or similar

Job description

Starbucks Coffee Company is seeking a Manager, Creative Operations to develop and optimize go-to-market processes, ensuring flawless execution of complex creative projects. You will focus on automation, processes, tools, and cross-functional collaboration to scale communications.

The role requires leadership to drive adoption of new ways of working, agility, continuous improvement, and growth mindset within the creative practice.