Creative Operations Leader – Go-to-Market & Automation

Starbucks Corp.; Seattle (WA); On-site; USD 100,000 - 140,000; Full time

Benefits offered by this job

Medical, dental, vision

401(k) with company match

Tuition assistance

Paid time off

On-site amenities

Job summary

Starbucks Coffee Company seeks a Manager, Creative Operations to drive go-to-market processes and scale communications across channels. You will oversee complex creative projects, emphasize automation, and optimize production schedules while influencing teams toward agile, growth-minded practices.

You’ll collaborate with Marketing, Tech and Product to refine processes, lead vendor relations, and mentor staff for continuous improvement. On-site presence four days a week is expected.

Qualifications

• 5-8+ years of experience in the field or with designated skills.
• Compelling presentation, oral and written communication skills.
• Ability to manage complex creative projects and programs.
• Understanding of marketing technology and creative workflows.

Responsibilities

• Develop and update integrated plans with deliverables, milestones and risks.
• Communicate creative requirements and direction to operations teams.
• Execute multiple project deliverables and manage timelines and approvals.
• Leverage marketing technology tools to run day-to-day creative projects.
• Test new tool features to maximize ROI on current tech investments.
• Refine operations models to improve end-to-end processes.
• Collaborate to define operational requirements for new processes and tools.
• Lead by example, mentor team members and share best practices.

Skills

Project management

Problem solving

Vendor management

Technology adaptation

Experience 5-8+ yrs

BA/BS in business, marketing or tech

Education

BA/BS degree in business, marketing or technology

Job description

Starbucks Coffee Company seeks a Manager, Creative Operations to drive go-to-market processes and scale communications across channels. You will oversee complex creative projects, emphasize automation, and optimize production schedules while influencing teams toward agile, growth-minded practices.

You’ll collaborate with Marketing, Tech and Product to refine processes, lead vendor relations, and mentor staff for continuous improvement. On-site presence four days a week is expected.