Creative Operations Manager — Go-To-Market & Automation

RiseMe; Seattle (WA); On-site; USD 120,000 - 180,000; Full time

Benefits offered by this job

Medical, dental, vision insurance

401(k) with employer match

Tuition coverage through company plan

Paid time off and holidays

Job summary

Starbucks is seeking a Manager, Creative Operations to lead the day-to-day management of complex creative projects and programs. You will optimize go-to-market processes, communicate requirements across marketing, technology and production teams, and drive improvements in end-to-end workflows.

The role emphasizes automation, tooling, and scalability of creative operations, with a focus on agility, collaboration and a growth mindset across the creative practice.

Qualifications

• 5–8+ years of experience in marketing, creative operations or a related field.
• Strong presentation, written and verbal communication skills.
• Ability to execute best-in-class vendor management processes independently; understands digital production & operations vendors.
• Ability to adapt to new technologies & concepts quickly; interest in technology & digital innovation.

Responsibilities

• Develop and update integrated plans that include deliverables, milestones, risks, assumptions, constraints and investments.
• Ensure creative requirements, audience data, and creative direction are clearly communicated to operations teams; liaison for multiple functions.
• Execute multiple project deliverables, timelines and identify risks; oversee approvals and production schedules.
• Use existing marketing & creative technology, tools & processes to execute day-to-day creative, content & production design projects.
• Test new tool features to identify opportunities to maximize return on existing technology investments.
• Develop and refine creative operations models including processes, tools, systems to drive improvements to end-to-end processes.
• Collaborate across stakeholder teams to develop operational requirements for new creative processes and tools.
• Lead via influence, build relationships, train and mentor team members.
• Has deep knowledge of Marketing, Marketing Technology, Product and Creative functions.
• Has knowledge about traditional and non-traditional production: print, packaging, web, digital, video and other multimedia.
• Ensure the direction of creative is communicated to production and technical teams; liaison for both areas.
• Manage moderately to highly complex creative projects independently or with support.

Education

BA/BS in business, marketing, technology

Tools

Marketing technology tools

Job description

Starbucks is seeking a Manager, Creative Operations to lead the day-to-day management of complex creative projects and programs. You will optimize go-to-market processes, communicate requirements across marketing, technology and production teams, and drive improvements in end-to-end workflows.

The role emphasizes automation, tooling, and scalability of creative operations, with a focus on agility, collaboration and a growth mindset across the creative practice.