Brand Ops Director — Streamline Creative Workflows

RAMP; New York; On-site; USD 180,000 - 235,000; Full time

Benefits offered by this job

Flexible PTO

Home-office equipment ordering

Wellness stipend

Intra-office travel budget

Weekly coffee stipend

US medical, dental & vision coverage

Job summary

Ramp is seeking a Director of Brand Operations to design and manage the operating system that governs how Brand's creative gets produced. You will reduce cross-functional friction, apply AI to streamline workflows, and partner with creative leads to ensure timely, high-quality output.

The role focuses on delivering scalable, repeatable processes that protect creative work from organizational swirl and accelerate go-to-market impact across product launches, growth initiatives, events, and brand

Qualifications

• Exceptional organization across 20+ live workstreams.
• Strong cross-functional root-cause instinct to diagnose and fix slow multi-team workflows.
• Proven track record building systems and automation using tooling and AI.
• Metrics-driven approach to instrument delivery for clear, provable progress.
• Hands-on, lean leadership lifting both the operation and the people.
• Bias for better ways of working to speed up delivery without unnecessary process.
• Operator-first profile with background in product ops, biz ops, GTM ops, finance ops or chief-of-staff roles.

Responsibilities

• Own and build the operating system for how Brand's creative gets produced.
• Build the brand operating system: processes, milestones, and ways of working that turn creative direction into shipped work.
• Diagnose and fix bottlenecks across functions and remove limiting factors.
• Protect creatives from org swirl by absorbing cross-functional complexity.
• Automate with AI to streamline work flows and cut manual overhead.
• Partner with the creative leads so operations and creative are complementary.
• Be Ramp's ambassador to the rest of Ramp, pulling Brand into projects early.

Skills

Organization

Cross-functional thinking

Automation

Metrics

Leadership

Process improvement

Operational mindset

Job description

Ramp is seeking a Director of Brand Operations to design and manage the operating system that governs how Brand's creative gets produced. You will reduce cross-functional friction, apply AI to streamline workflows, and partner with creative leads to ensure timely, high-quality output.

The role focuses on delivering scalable, repeatable processes that protect creative work from organizational swirl and accelerate go-to-market impact across product launches, growth initiatives, events, and brand