Creative Operations Lead: High-Impact Campaigns

HelloFresh; New York (NY); On-site; USD 101,000 - 117,000; Full time

Benefits offered by this job

Competitive salary

401k with company match

Generous PTO

Health benefits on first day

Tuition reimbursement

Discounts on HelloFresh meals

Employee Resource Groups

Inclusive, collaborative work culture

Job summary

HelloFresh in New York is seeking a Creative Operations Manager to lead end-to-end operational management across integrated marketing initiatives, coordinating with Marketing, Creative, Production, and cross-functional partners to deliver campaigns and product launches.

The role focuses on improving workflows, forecasting work, and scaling operations, with a strong emphasis on data-driven reporting and cross‑functional collaboration to speed time‑to‑market for HelloFresh brands.

Qualifications

• Minimum 5+ years in Creative Operations or integrated marketing operations.
• Bachelor's degree required and cross-functional collaboration experience.
• Experience managing workflows in in-house or agency environments.

Responsibilities

• Own end-to-end Creative Operations across campaigns and launches.
• Lead cross-functional partnerships with Marketing, Creative, and Production.
• Forecast workload, manage capacity, and mitigate resourcing risks.
• Improve workflows and governance to speed time-to-market.
• Develop complex project plans and ensure on-time delivery.
• Build dashboards and provide data-driven reporting to leadership.

Skills

Creative Ops

Project Management

Cross-Functional Collaboration

Stakeholder Management

Data Reporting

Communication

Process Improvement

Education

Bachelor's degree

Tools

Airtable

Jira

Asana

Monday.com

Workfront

Job description

HelloFresh in New York is seeking a Creative Operations Manager to lead end-to-end operational management across integrated marketing initiatives, coordinating with Marketing, Creative, Production, and cross-functional partners to deliver campaigns and product launches.

The role focuses on improving workflows, forecasting work, and scaling operations, with a strong emphasis on data-driven reporting and cross‑functional collaboration to speed time‑to‑market for HelloFresh brands.