Creative Operations Lead: Growth & Automation

Starbucks; Seattle (WA); On-site; USD 90,000 - 140,000; Full time

Benefits offered by this job

Medical insurance

Dental insurance

Vision insurance

401(k) with employer match

Tuition coverage through Starbucks

Job summary

Starbucks is seeking a Manager, Creative Operations to develop, optimize and execute our go-to-market processes for customer-centered marketing across channels. You will manage day-to-day creative projects, focusing on automation, tools, and workflows to scale communications.

The role requires leading cross-functional teams, delivering on timelines, and driving continuous improvement in creative operations while partnering with leadership. Onsite four days a week with strong benefits.

Qualifications

• 5-8+ years of experience in marketing/creative operations or similar field.
• BA/BS in business, marketing, technology or related field.
• Strong presentation, written and oral communication skills.

Responsibilities

• Develop and update integrated plans with deliverables, milestones and risks.
• Ensure creative requirements and directions are clearly communicated to operations teams.
• Oversee multiple project deliverables, timelines and production schedules.
• Use marketing tech tools to execute creative, content and production design projects.
• Test new tool features to identify opportunities and ROI.
• Refine and improve creative operations processes and tools.
• Collaborate to define operational requirements for new processes and tools.
• Lead by influence, mentor team members and share best practices.
• Maintain deep knowledge of Marketing, Martech, Product and Creative functions.
• Oversee production across print, packaging, web, video and other media.
• Communicate creative direction to production and technical teams.
• Manage moderately to highly complex projects independently.

Job description

Starbucks is seeking a Manager, Creative Operations to develop, optimize and execute our go-to-market processes for customer-centered marketing across channels. You will manage day-to-day creative projects, focusing on automation, tools, and workflows to scale communications.

The role requires leading cross-functional teams, delivering on timelines, and driving continuous improvement in creative operations while partnering with leadership. Onsite four days a week with strong benefits.