Creative Operations Lead — AI-Driven Workflows

BritBox; New York (NY); On-site; USD 99,000 - 121,000; Full time

Job summary

BritBox International in New York is seeking a Creative Workflow and Operations Manager to schedule briefs, manage cross-functional workflows, and ensure on-time delivery. The role oversees internal and external resources, onboarding freelancers, and coordinating design teams to optimize production output.

The candidate will explore new AI solutions to improve efficiency, build partnerships with Creative, Marketing, Content, Technology, and ensure responsible integration into team processes.

Qualifications

• Experience in project management for creative operations.
• Excellent communication and stakeholder management skills.
• Strong understanding of resource planning and production scheduling.
• Familiarity with branding requirements and creative workflows.

Responsibilities

• Oversee end-to-end process for all creative projects, ensuring on-time delivery.
• Collaborate with creative and content teams to define scopes, timelines, and resource needs.
• Allocate resources to meet project demands across internal and external teams.
• Manage day-to-day workload and schedules of design, social, and edit teams.
• Highlight risks or delays and proactively resolve issues.
• Ensure projects follow DTC process maps and production guidelines.
• Identify operational efficiencies to streamline workflows and processes.

Skills

Project management

Creative operations

Stakeholder management

Communication skills

Resource planning

Workflow optimization

Tools

AirTable

Job description

BritBox International in New York is seeking a Creative Workflow and Operations Manager to schedule briefs, manage cross-functional workflows, and ensure on-time delivery. The role oversees internal and external resources, onboarding freelancers, and coordinating design teams to optimize production output.

The candidate will explore new AI solutions to improve efficiency, build partnerships with Creative, Marketing, Content, Technology, and ensure responsible integration into team processes.