Creative Operations Director AI-Driven Marketing

Holiday Inn Club Vacations Incorporated; Orlando, Northern (FL, KY); Hybrid; USD 150,000 - 210,000; Full time

Job summary

Holiday Inn Club Vacations Incorporated seeks a Senior Director, Creative Operations to lead marketing and digital content across campaigns, email, CRM, video, and social. You will ensure brand oversight, align creative with strategic priorities, and drive performance across channels.

You will manage an in-house team and a growing India-based center of excellence, partnering with Brand Strategy, MarTech, and CRM to deliver high-quality output at scale.

Qualifications

• Bachelor's degree in Marketing, Advertising, Communications, Graphic Design, Creative Strategy, or related field.
• Minimum of 10 years of progressive creative leadership experience across brand, marketing, digital, and performance-driven content.
• Experience leading in-house teams domestically and internationally, including India-based resources.
• Proven ability to translate strategy into audience-centered creative across channels.
• Experience with AI-enabled creative workflows and emerging tools.

Responsibilities

• Lead development and execution of marketing and digital content across channels (campaigns, email, CRM, video, social, web).
• Provide brand oversight to ensure consistency with brand standards and strategic direction.
• Lead and develop in-house and international creative teams, including India center of excellence.
• Collaborate with Brand Strategy, Project Management, MarTech, CRM and stakeholders to align priorities and workflows.
• Shape workflows, resourcing, quality standards, and scalable creative delivery.

Skills

Creative leadership

Marketing & digital content

Brand stewardship

AI-enabled workflows

Cross-functional collaboration

Education

Bachelor's degree in Marketing/Advertising/Communications/Graphic Design or related field

Job description

Holiday Inn Club Vacations Incorporated seeks a Senior Director, Creative Operations to lead marketing and digital content across campaigns, email, CRM, video, and social. You will ensure brand oversight, align creative with strategic priorities, and drive performance across channels.

You will manage an in-house team and a growing India-based center of excellence, partnering with Brand Strategy, MarTech, and CRM to deliver high-quality output at scale.