Our client is seeking a versatile, dependable Creative Marketing & Executive Administrative Virtual Assistant to provide long-term creative, operational, and executive support across two dynamic ventures: a growing studio business and a lifestyle accessories and e-commerce brand. Collaborating directly with the founder and Executive Assistant, you will balance studio customer service and daily operations with brand-focused creative marketing, e-commerce administration, analytical reporting, and personal administrative tasks.
This is a true hybrid role where creative marketing and executive assistance are core, ongoing functions alongside front-line studio support. During scheduled coverage hours, you will prioritize customer inquiries and time-sensitive operational needs for the studio while steadily advancing creative campaigns, product launches, and organizational projects across both businesses.
Schedule
- Monday: 2:15 PM - 8:15 PM Pacific Time (6 hours)
- Tuesday - Friday: 3:15 PM - 8:15 PM Pacific Time (20 hours)
- Saturday - Sunday: 7:00 AM - 12:00 PM Pacific Time (10 hours)
- Total: 36 work hours per week (following applicable daylight saving changes)
- Initial Training
Responsibilities
Creative Marketing & Brand Support
- Create polished graphics, social media content, promotional materials, and presentation decks for both businesses.
- Develop content calendars and contribute original campaign ideas, creative concepts, and marketing research.
- Maintain consistent brand identity, messaging, and visual quality across all marketing assets.
- Support promotional campaigns, product launches, and ongoing social media initiatives.
- Research competitors, market trends, influencers, and potential marketing partnerships.
- Develop packaging concepts, mood boards, product catalogs, and creative presentations.
Studio Customer Service & Operations (Primary Priority)
- Respond professionally to customer inquiries via email, text, and incoming phone calls.
- Administer memberships, bookings, and customer requests accurately and promptly.
- Coordinate instructor schedules, substitutions, and related operational communications.
- Support day-to-day studio administration and follow through on outstanding requests.
- Communicate with vendors and assist with licensing, permits, and studio expansion projects.
- Prepare business analytics, KPI reports, dashboards, and presentations to support decision-making.
E-commerce & Lifestyle Brand Support
- Manage routine Shopify administration and maintain accurate product information.
- Coordinate product launches, promotional activities, and related project timelines.
- Maintain product catalogs, inventory trackers, and SKU records.
- Communicate with vendors and manufacturers, track responses, and coordinate follow-ups.
- Support product research, sales reporting, and general business administration.
- Research influencers and assist with outreach and marketing opportunities.
Executive & Personal Administrative Support
- Manage calendars, appointments, reservations, and meeting coordination.
- Conduct research and organize information for personal and business projects.
- Coordinate remote personal administrative tasks and scheduling requests.
- Track business licenses, permits, registrations, renewals, and related deadlines.
- Obtain vendor quotations, compare options, and follow up on outstanding items.
- Prepare professional correspondence, documents, spreadsheets, and presentations.
- Track project milestones, maintain organized records, and communicate progress and potential delays.
- Handle additional executive and personal administrative responsibilities within the agreed scope, following established approval boundaries.
Requirements
- Demonstrated experience in creative marketing, social media content creation, and administrative or executive support.
- A portfolio or work samples demonstrating polished visual assets, brand consistency, and creative thinking.
- Proficiency with Canva, Adobe Creative Suite, or comparable design tools.
- Working knowledge of social media platforms, content calendars, and promotional campaign coordination.
- Experience with Shopify administration or comparable e-commerce platforms, including product listings and catalog maintenance.
- Strong spreadsheet skills for organizing data, maintaining trackers, analyzing information, and preparing business reports.
- Ability to create clear, professional presentation decks and summarize key findings.
- Excellent written and spoken English, with a professional and personable approach to customer and vendor communication.
- Strong organization, attention to detail, time management, and follow-through across multiple businesses and competing priorities.
- Ability to work independently, use sound judgment, take ownership, and ask thoughtful questions when clarification is needed.
- Strict discretion when handling confidential business information, customer records, and the founder’s personal administrative matters.
- Adaptability to seamlessly shift between creative work, customer service, operational coordination, and executive support as priorities change.
- Reliable computer, stable high-speed internet connection, a suitable headset, and a quiet workspace for handling customer phone calls.
- Availability for the full seven-day schedule totaling 36 hours per week (including weekends) and daytime training during the first 2–3 weeks.
- Permanent work from home
- Immediate hiring